Customer Service Representative
hace 5 días
¿Te apasiona trabajar en un ambiente de trabajo internacional y dinámico?
¿Te atraen la orientación al cliente y las ventas?
¿Te motivan los retos?
Si tu respuesta es Sí, ven a formar parte del equipo
En Hertz y sus multibrand, Dollar, Thrifty y Firefly hacemos mucho más que alquilar coches. Cuidamos y conectamos personas de todo el mundo, todos los días, a través de nuestras oficinas.
**Como Rent a Car Agent de la oficina de Firefly del Aeropuerto de Málaga, serás responsable de**:
- Asesorar y **cuidar **de manera personalizada al cliente, aportando valor añadido a su “rental journey”.
- Gestionar reservas y formalizar contratos de alquiler de la flota de vehículos.
- Promover servicios y productos adicionales al alquiler del vehículo que mejor se ajusten a las necesidades de cada cliente.
- Entrega y control de devolución de vehículos.
Te facilitamos formación práctica inicial, remunerada.
Se trata de un contrato fijo discontinuo desde el mes de mayo hasta el 31 de octubre, con jornada completa.
**Disponibilidad para trabajar en un sistema de turnos rotativos de tarde de 40h a la semana con horario de Lunes a Domingo, con dos días libres a la semana.**
**¿Qué necesitas para comenzar tu viaje en Firefly?**
- Grado o Ciclo Formativo Grado Superior, preferiblemente en Turismo.
- Experiência en atención al cliente y ventas mínimo de 1 año.
- Nível alto de inglés, valorando otros idiomas.
- Carnet de conducir B1.
- Buen manejo de herramientas informáticas.
**Te ofrecemos **un competitivo paquete retributivo compuesto de salario fijo más incentivos basados en ventas, un programa de descuentos personalizados, un plan de formación continua que potenciará el desarrollo de tus competencias profesionales y un entorno de trabajo multicultural donde utilizarás el inglés como herramienta diaria de trabajo al tratar con clientes de perfil internacional.
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