Senior UX Researcher

hace 1 día

Madrid, España Solera A tiempo completo

**The Role**

There is an opening for a Senior UX Researcher to be based at Solera offices in Alcobendas ( Madrid, Spain). You will drive research projects in multiple countries, having a real impact on strategic and product design decisions. You will help the organization to extend research practice internally and facilitate better informed product design decisions.

**What You’ll Do**:

- Define the research methodologies and plans based on business goals.
- Carry out the research initiatives (preparation, fieldwork, analysis, sharing) across multiple countries.
- Liaise with internal stakeholders and external research agencies when needed to execute the research plan.
- Analyze and synthesize the insights gathered and model them into personas, journeys, scenarios, flows
- Communicate and translate your findings into actionable plans that drive product and design decisions.
- Spread the “voice of the customer” across the company, training squads to be closer to their customers.
- Strong plus: Experience with quantitative research and analytics (Pendo, Google Analytics, Mixpanel )
- Background in interaction / visual design to become the bridge between our users and our designers.

**What You’ll Bring**:

- Provide all necessary skills and requirements needed for the job here (including education required, years of experience, PC knowledge, hard skills etc.).
- A very practical mindset for user research (in opposition to a more theoretical / academic approach). Constant focus on results, actionable insights and lean methodology.
- Ability and flexibility to multi-task and be adaptive in a fast-paced environment.
- A strategic and innovative researcher with sound analytical skills, good judgment and a strong business focus.
- Passion and drive that inspire a high level of professionalism and esprit de corps among employees and peers.
- Well-developed interpersonal and presentation skills.
- Able to gain the respect of, and work effectively with the senior management team, employees, customers, government agencies and suppliers.
- Target oriented, entrepreneurial, flexible, and innovative.
- Passion, humility, integrity, positive attitude, mission-driven and self-directed.

**Professional qualifications and skills**:

- +5 years of experience as a user researcher.
- Comfortable working with multiple ongoing projects.
- Ability to execute a research project, get valuable insights and provide innovative product recommendations.
- Good communication skills to explain your process, gathered insights and recommendations.
- High level of English.

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