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Community Manager

hace 3 semanas

En remoto, España The Social Element A tiempo completo

**_Are you social media savvy and wish to start your career in the industry?_**

**_ Do you genuinely care for delivering exceptional customer service experience?_**

**_ Do you have an outstanding level of French?_**

If your answer is yes, we are looking to grow our amazing, award-winning team

Our number one focus is to help brands build genuine human connections with their consumers. We partner with our clients to find business solutions through human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including community management, listening, content, reporting, and crisis management.

So now we are looking for a social media expert to join our team to work as a **French Community Manager** in multiple client projects.
- Our Community Managers _protect our clients’ brands and make sure their reputation is kept safe at all times; they provide meaningful customer relationships, while being aware of any potential issues on the social media platforms.
- I_nterested? Want to know more?_

**WHAT WE’RE LOOKING FOR**:

- ** Excellent French level**: As you’ll be posting messages in social media, it’s a must to have superb writing skills.
- ** Background experience**: either engagement, social customer care, localisation, translation, copywriting, moderation, and/or community management, either with a brand or digital agency.
- ** Social Media knowledge**: Experience in using either Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn and/or YouTube.
- ** A confidence with digital technology**: you know the latest trends in social media like the back of your hand.
- ** A self-motivated social media expert** who is comfortable working remotely.
- If you have experience working in the automotive industry, that would be superb

**WHAT YOU’LL BE DOING**

As a **Community Manager**, you'd be responding to comments, complaints, queries and engaging with the online audience on behalf of our clients in a number of different industries, across a variety of social media channels. This will be in line with each individual client's social media strategy, tone-of-voice and brand guidelines so that you can communicate with their customers efficiently and effectively.

**WORKING HOURS**

**Project One**
- _ Monday to Friday_
- Ad-Hoc Shifts but mainly
- 8am to 9am (GMT)
- 3pm to 5pm (GMT)
- _ Saturday and Sunday_
- 11am to 1pm (GMT)
- 3pm to 3.30pm (GMT)

**Project Two**
- Most days**_ (Ideally Mon, Thursday, Friday, Saturday & Sunday)_**
- 7am to 8am (GMT)
- 3pm to 5pm (GMT)

**Project Three**
- Most Days **_(Ideally Mon, Thursday, Friday, Saturday & Sunday)_**
- 8am to 11am (GMT)
- 3pm to 8pm (GMT)

**Please note** the above times are in GMT so this will need to be converted depending on your location.

**CHILD PROTECTION**

**How to Apply**

If you love social media, enjoy flexibility in your life, and would like to kickstart a career in the social media industry, then this is a great opportunity to work with our award-winning agency.
- community management (or both)
- Details of your social media experience
- Why you are interested in working with The Social Element

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