Technical Localization Project Manager

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**Technical Localization Project Manager - Hybrid**

**Nice to meet you**

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

**About the job**

The Globalization team is looking for a Technical Localization Project Manager. You will manage the localization process of the company’s products and services involving departmental or cross-functional teams from inception through delivery of new or existing products. You will plan and direct schedules of interdepartmental activities ensuring completion of the project/product on schedule which meet or exceed project stakeholder expectations, including agreed-to scope and quality**.**TPM incorporates AI technologies and methodologies to enhance efficiency, scalability, and quality**.**

Globalization is a division of R&D that enables global revenue at SAS by focusing on the international customer experience. We accomplish this thanks to our team of multicultural employees, distributed through the globe.

**As a Technical Localization Project Manager, you will**:
Project Coordination:

- Manage product localization efforts involving department or cross-functional teams from inception through delivery of new or existing products.
- Analyze the business and systems requirements based on target market working closely with product management, development, customers, and others.
- Plan and prepare project launch per consultation with project stakeholders and direct interdepartmental activities ensuring completion of the localization project/product on schedule.
- Coordinate translation work with in-house translators and vendors for all the supported languages to deliver on-time and on budget.

Stakeholder Management:

- Facilitate effective communication and collaboration among global teams and departments across multiple time zones, including product teams, developers, regional offices, globalization team, vendors and others as needed.
- Represent the localization team in meetings with stakeholders, provide guidance on cultural considerations, and advocate for localization and internationalization best practices.
- Coordinate risk mitigation activity and escalates as appropriate. Manages project scope, priorities and expectations.
- Identify and constructively negotiates conflicts or areas of high risk
- Serves as the primary point of contact for stakeholders, frequently communicates project status, updates, and challenges.
- Build and maintain relationships with cross-functional teams and stakeholders (Product, Engineering, PX) to promote localization best practices and advocate for technical improvements in the localization process
- Maintains localization vendor partnerships with a focus on cost control, quality, and commitment to projects. Develops, tracks, and validates vendor KPIs.

Continuous Improvement:

- Leverage methodologies, processes, localization tools, and localization best practices to facilitate efficient project workflows and accelerate project delivery.
- Identify opportunities for process optimization and efficiency improvements within the localization workflow and works with team members to implement solutions.
- Utilize AI-assisted translation workflows and integrates localization automation practices into existing workflows.
- Stay updated on industry trends and best practices in localization
- Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals

**Required Qualifications**
- 5+ years of experience in working in a technical project management in localization role/s - ideally in a stakeholder or client-facing role.
- Bachelor's degree required, preferably in Linguistics, Computer Science or related fields. Masters is a plus.
- Expert on Machine Learning, LLMs, NLP, process automation and technology, out of the box thinking with data analytical skills to drive great customer experience
- Experience in implementing and managing quality control processes for linguistic outputs, ensuring adherence to high-quality standards
- Extensive experience using localization technology (TMS/CAT tools, MT) and processes, particularly for CICD software deployment model
- Proven ability to solve complex linguistic and technical challenges, attention to detail
- Experience using project management tools (e.g. Jira) and source management systems (e.g. GitHub).
- Ability to explain very complex issues to the cross-functional team who may not have deep understanding on localization, MT and AI
- Proficiency in additional language(s).
- Ability to adjust working hours to accommodate a variety of time zones
- Exceptional communication and interpersonal sk