Application Management, Associate

**Our story**

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

**Role**

PCC Implementation Consultant

**Responsibilities**

Integrated into the AS department and under the supervision of an AS Cluster Lead, the overall responsibility of a PCC Implementation Consultant is to support our outsourced clients as follows:

- Generate easy-to-maintain error free implementations and customizing respecting Alight best practices.
- Provide documentation (both technical and functional) on issues handled.
- Manage personal daily priorities and support to project priorities - ensure deadlines are met
- Regularly report on status and progress to the Team/Project Manager.
- Maintain internal and external contact and communication channels at an appropriate level.
- Communicate status, resolution, and root cause of assigned issues.
- Understand the general flows in HR and the SAP HR architecture.
- Respect project timelines and ensure the proper delivery of assigned work package implementations

**Requirements**:

- Bachelor or Master degree with a Business or Technical emphasis, or equivalent.
- Be part of 3+ project rollouts.
- Strong interest in delivering high quality support and implementation in the field of Human Resource.
- Service-oriented with a strong client focus and sense of accountability.
- Be committed to the customer the team and the project.
- Strong analytical and problem-solving skills.
- Solid verbal and written communication skills in English.
- Discretion and ability to respect the confidentiality of information.
- PCC knowledge is a plus.
- Other languages like French, etc is a plus.

**Our commitment to Diversity and Inclusion**

Alight believes **diversity** **should be visible, valued, and sustained **throughout the organization. And we’re committed to enabling an **inclusive culture of belonging **that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve**.**

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

**Diversity Policy Statement**

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

**Authorization to work in the Employing Country**
- Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units._

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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