Application Management, Supervisor

hace 2 semanas

Granada, España Alight A tiempo completo

Job Listing Detail

Job description

Integrated into the GTAS department and under the supervision of an GTAS Cluster Lead, the overall responsibility of an GTAS Consultant is to support our outsourced clients as follows:

- Manage simple tickets after having received functional analysis and guidance / coaching on the technical way to implement it
- Generate easy-to-maintain bug free code and customizing respecting NGA best practices
- Provide documentation (both technical and functional) on issues handled
- Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the GTAS Cluster Lead
- Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues
- Understand the general flows in HR and the SAP HR architecture

What we ask for:

- Bachelor or Master degree with a Business or Technical emphasis, or equivalent
- Intellectual curiosity and motivation to learn new technologies at a fast pace
- Strong interest in delivering high quality support in the field of Human Resource
- Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards
- Service-oriented with a strong client focus and sense of accountability
- Be committed to the customer, the team and the project
- Strong analytical and problem solving skills
- Solid verbal and written communication skills in English, German is a plus
- Discretion and ability to respect the confidentiality of information

What we offer:

- International business environment and opportunity to use foreign languages
- Work in a culture where you can achieve excellence in your career and develop to your strengths
- Young and dynamic office environment
- Flexible benefits package, including life insurance, health insurance, etc.

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