Customer Support

hace 2 semanas

Madrid, España Everguild A tiempo completo

Are you passionate about the Warhammer universe? Do you love gaming, especially strategy card games? If so, then we are looking for you

At Everguild, we are always interested to hear from people with the drive and enthusiasm to work on exciting and challenging projects. If you have a passion for making great strategy card games, don’t hesitate to contact us

**Status**: Part-time. 20 hours a week

**Salary**:Negotiable, DOE

**Location**:Madrid, Spain / Remote

**Core Responsibilities**:

- Assist player queries in a timely and accurate way through our different channels.
- Investigate and provide information to customers about game related queries, account status, transactions and technical problems.
- Analyze, summarize and report product malfunctions, feature requests, player complaints and feedback with the development team.
- Remain up to date with the latest developments in the games.

**Requirements**:

- Excellent written and verbal communication skills in English.
- Work experience in a customer support or community management role.
- Deep knowledge of “Warhammer The Horus Heresy: Legions” and “Warhammer 40,000: Warpforge” games.
- Robust troubleshooting skills.

**Additional considerations (Pluses)**
- Work experience in other roles within the game industry.
- Passion for strategy card games.
- Passion for Warhammer 40,000.
- Knowledge of game design.
- Unity Engine experience.

**We offer**:

- Permanent part-time contract and competitive salary (based on experience).
- Close interaction with the development team, gaining first-hand experience in game development and live-ops.
- Flexible working hours

**Required Application Materials**:

- Cover Letter where you let us know why you are interested in working at Everguild.
- CV in English.

  • Admin - Customer Support

    hace 2 semanas

    Madrid, España Meril A tiempo completo

    Administration Professionals... want to join a fast growing medtech multinational? This is an admin role that will give support to our sales teams. The responsibilities are as follows: Customer Support - Administration ∙Provide first-line customer support to hospitals, clinics, and healthcare professionals ∙Daily interaction with the Sales team to ensure...

  • Customer Support Representative

    hace 2 días

    Madrid, España Essence Coaching Group A tiempo completo

    Customer Support Representative - Slovenian +English Do you speak Slovenian and want to kickstart your career in customer support in Sofia? We're looking for a dedicated Customer Support Representative (Slovenian + English) to join our growing team. Become a key point of contact for customers in a challenging and rewarding On-Site role. What You'll Do •...

  • Customer Support Representative

    hace 2 semanas

    Madrid, Madrid, España Essence Coaching Group A tiempo completo

    Customer Support Representative - Slovenian +English Do you speak Slovenian and want to kickstart your career in customer support in Sofia? We're looking for a dedicated Customer Support Representative (Slovenian + English) to join our growing team. Become a key point of contact for customers in a challenging and rewarding On-Site role. What You'll Do •...

  • Customer Support Agent

    hace 6 días

    Madrid, España Polylia Language Hub A tiempo completo

    Customer Support AgentJoin Polylia Language Hub to deliver top‑class customer service in a vibrant Work & Travel setting.Location & Remote OptionsGrecka (Athens or Work From Anywhere in Greece)Position & LanguageFull‑time Customer Support AgentSpanish speakingEnglish good levelWork ScheduleMonday – Friday10:00 – 01:00 (diverse shifts between these...

  • Customer Support Manager

    hace 6 días

    Madrid, España Sembi A tiempo completo

    Security brands within Sembi are looking for a Customer Support Manager to lead their high-performing support teams. This role requires strong leadership skills in order to successfully manage, coach and guide globally distributed teams to deliver an outstanding customer experience.¿Está pensando en solicitar este empleo? No se demore, desplácese hacia...

  • Customer Support Manager

    hace 6 días

    Madrid, España Sembi A tiempo completo

    Security brands within Sembi are looking for a Customer Support Manager to lead their high-performing support teams. This role requires strong leadership skills in order to successfully manage, coach and guide globally distributed teams to deliver an outstanding customer experience.Key ResponsibilitiesCustomer Ownership : Take full ownership of customer...

  • Customer Support Coordinator

    hace 2 semanas

    Madrid, España Elopak A tiempo completo

    **The Elopak Customer Support Coordinator is the key contact for customers working together with Sales in placing orders correctly and deliver products on time according to the customer needs.** YOUR KEY RESPONSIBILITIES - Build strong and trustful relationships with customers to ensure good communication and high-quality ordering performance. - Prepare and...

  • Admin - Customer Support

    hace 4 días

    Madrid, Madrid, España Meril A tiempo completo

    Administration Professionals... want to join a fast growing medtech multinational?This is an admin role that will give support to our sales teams. The responsibilities are as follows:Customer Support - Administration∙Provide first-line customer support to hospitals, clinics, and healthcare professionals∙Daily interaction with the Sales team to ensure...

  • Customer Support Specialist

    hace 2 semanas

    Madrid, España Multi-Wing A tiempo completo

    Customer Support Specialist – Order Processing, Planning & LogisticsAbout Multi-WingMulti-Wing is a fast-growing, multinational company at the forefront of the ventilation and HVAC industry. With a strong focus on innovation, operational excellence, and customer satisfaction, we serve a wide range of industrial applications worldwide.We are strengthening...

  • Customer Support Specialist

    hace 6 días

    Madrid, España Multi-Wing A tiempo completo

    Customer Support Specialist – Order Processing, Planning & LogisticsAbout Multi-WingMulti-Wing is a fast-growing, multinational company at the forefront of the ventilation and HVAC industry. With a strong focus on innovation, operational excellence, and customer satisfaction, we serve a wide range of industrial applications worldwide.We are strengthening...