Business Manager South Europe

**American Express Global Business Travel (GBT) **equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 14,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.

We’re moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients’ success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes.

We are committed to ensuring that our global workforce experiences a culture of belonging that leverages the diverse backgrounds and unique perspectives of our colleagues, clients, partners and communities, to foster a high performing multicultural and inclusive organization. We believe that a culture where everyone feels engaged, has a voice, and is empowered to achieve their full potential, is core to our purpose and success.

**Get ready to take your career to new heights.**

**Overview of Role**:
With a strong visibility at the market level the BM will be tasked with supporting the GM in driving the organisational strategy and supporting operational initiatives. In the case of Italy BM will support GM in defining and building GBT strategy on country operational presence. The ability to work locally and globally is a must as well as flexibility working on diverse strategic projects and topics.

**Key Responsibilities**:

- Ownership of SP & IT performance management reporting and review process
- Delivery of impactful and succinct communications and insights for key business reviews and drive seamless and timely delivery of projects / data requests / analytics
- Ownership of GM’s major task list, overseeing planning, timing and execution/delivery
- Manage the planning, forecasting, revenue tracking, and reporting processes in for all Southern Europe projects/initiatives
- Representing GM at key operational and project meetings to help assimilate key information and to action upon key tasks to support and drive the regional agenda
- Supporting the GM in the annual strategic review and strategy build process
- Focus on building a winning strategy for Italy
- Continually review performance of sales and account management organisation; develop and communicate insights into performance drivers, identify key risks and develop a mitigation plan
- Deliver excellent analytics of key regional data sets, to provide deep commercial acumen and thought leadership when generating meaningful insights on performance and new growth and improvement opportunities to the management group
- Support the GM in driving continuous improvement and performance management of the regional business
- Support the GM in preparation and development of content for key internal and external meetings
- Lead the development of new regional growth opportunities with new products, markets and partnerships with the management team
- Work in partnership with Business Manager’s in Central and Northern Europe and EMEA region

**Key Qualifications and Attributes**:

- Strong communication skills translating complex data into key messages and presenting to internal and external (senior) stakeholders and counterparts. Excellent communicator and presenter
- MBA or Commercial experience to the level of.
- Strong business and commercial acumen
- Hold a passion for delivering customer centricity in to business
- Strong self awareness and emotional intelligence
- Excellent analytical mindset with broad commercial acumen and thought leadership
- Self starter who is able to work independently as well as in a global team.
- Demonstrated project management, organization and planning skills applied in a fast paced, multi-tasking environment
- Highly analytical
- Fluent in Spanish and English. Italian language knowledge is a plus.
- A passion for travel and an experience of the business travel industry

**Location**
Spain - Madrid

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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