Internship Customer Service Customer Care

hace 3 días

Madrid, España Johnson & Johnson A tiempo completo

Join us as a Customer Service intern to help advance the future of health - and follow a career with purpose.

**Imagine The Breakthroughs We’ll Make Together**

At Johnson & Johnson, we use technology and the power of teamwork to discover new ways to prevent and overcome the world’s the most significant healthcare challenges. Our Corporate, Consumer Health, MedTech, and Pharmaceutical teams leverage data, real-world insights, and creative minds to make life-changing healthcare products and medicines. We're disrupting outdated healthcare ecosystems and infusing them with transformative ideas to help people thrive throughout every stage of their lives. With a reach of more than a billion people every day, there’s no limit to the impact you can make here. Are you ready to reimagine healthcare?

**MedTech: Drive Innovation and Your Career**

Within J&J MedTech, we are reshaping how healthcare is delivered, managed and experienced in an increasingly digital world. Our teams collaborate closely with scientists, surgeons, colleagues, patients, and professionals across the world. It’s exciting to turn ideas into reality - our people are improving the patient’s healthcare journey, while accelerating their own careers.

**What you will do**:

- Order register, handling and follow up
- Solve customer issues fast and accurately with an outstanding service and clear communication
- System control according to duties.
- Support Sales and Marketing
- Warehouse and transportation error follow up
- Be prepared to back-up / join and work in all flows within the department
- Returns and credits handling
- Complaints and recalls handling
- Support Supply Chain and total E2E in consignment inventory and updates, orders, stock levels, replenishment and returns.
- Maintain good product knowledge of Global Surgery products
- Respect and work according to and within the J&J Business Conduct policy, SOX and the J&J Credo
- Diligently fulfill compliance program-related activities and actively participate in relevant meetings.

**We offer**:

- One year intership.
- Full time
- 1000 € per month.

**Qualifications**:

- Completed Bachelor's Degree related to business.
- No experience after the Bacherlor's Degree.
- English B2.
- Availability to join the internship full-time in May.

**You Belong at Johnson & Johnson**

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences.

That is why we in EMEA are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong.”

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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