Administrative Assistant Ii

**Position Overview**:
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This is a position which provides flexibility to work both in the office and remotely and is based in Pittsburgh, PA; Raleigh, NC; or Birmingham, AL. Certain job responsibilities may require time in the office on a regular basis.

For well-qualified applicants, remote locations within the PNC footprint will be considered, except for Colorado, Hawaii, Alaska.
- Performs diverse, tactical, and confidential administrative support functions for managers at the management hierarchy level 4 to facilitate the efficient operation of the organization.
- Provides administrative support by performing functions using supplied office equipment and/or software; responding to routine correspondence; preparing letters and memoranda for the manager's review; scheduling appointments; coordinating meetings and travel arrangements.
- Prepares reports/presentation by gathering and summarizing data, preparing graphics and spreadsheets. Contributes to budgetary process by monitoring expenditures and researching budget variances.
- Provides administrative support by organizing and expediting the flow of work through the manager's office; communicating assignments and instructions from the manager, and obtaining information and initiating follow-up, as required.
- Provides support by screening and routing mail, visitors, and telephone calls; responding to requests for information by researching the issues, gathering data and providing information when appropriate. Facilitates the work of the manager by establishing, organizing, maintaining files, records, and other related materials, as required. Contributes to the efficiency of the operation performing other related duties as assigned.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

- **Customer Focused**:

- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- **Managing Risk**:

- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Competencies**:
Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

Flexibility and Adaptability - Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.

Office Administration - Ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.

**Work Experience**:
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

**Education**:
Associates

**Additional Job Description**

**Benefits**

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short

**Disability Accommodations Statement:
The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

**Equal Employment Opportunity (EEO):
**PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.