O2c Transformation and Productivity Lead

**Position Purpose**:
The O2C Transformation & Productivity Leader is globally responsible for delivering the **O2C transformation agenda. **Through continuous communication and collaboration with the relevant stakeholders, he/she/they will ensure that the O2C transformation pipeline is at all times aligned with the O2C & Global strategy. Managing a team of experts, the O2C Transformation & Productivity leader has as main objective to** optimize, standardize & streamline the O2C process & system **and** deliver efficiency globally and through all O2C Streams **(Credit Management & Litigation, Invoicing, Collection, Account Receivables, Cash Allocation, Reporting).

**Primary Responsibilities**:
Managing a team of experts, the O2C Transformation & Productivity leader will:

- Facilitate the identification of new improvement initiatives & projects with the aim to standardize & optimize O2C processes & system and generate efficiency globally - including organization of ideation session, workshop & feedback channel
- Leverage best practices and suggest innovative ways for improvement of finance processes, systems and delivery
- In collaboration with relevant stakeholders, assess feasibility of implementation of eachO2C initiative / projects:

- Ensure integration of the initiative/project within the broader context & change portfolio
- Identify potential solutions and alternatives (high-level)
- Build opportunity-cost analysis for small initiatives and design a solid business case for the most important projects.
- Work closely with the O2C Global Process Owner & Global SME to facilitate decision making
- Manage delivery of the initiative/project pipeline including:

- Identify and mobilize team & resources needed
- Define deployment & change management plan
- Monitor detailed design of solution & related functional & technical requirements (in collaboration with Global & Regional SMEs)
- Manage/ coordinate deployment (including testing when needed) until stabilization of the solution
- Confirm user adoption & monitor value realization (including TBB)
- Provide visibility to the O2C Management & wider finance management communities on the O2C initiative/project pipeline, progress & impact expected/realized.
- Organize user testing globally
- Maintain continuous engagement with SMEs, peers and global change community in order to develop and drive change
- In collaboration with relevant stakeholders, manage vendor performance & relationship
- Participate and coordinate wider projects impacting O2C
- Manage staffing and supporting the team, ensuring workload is managed adequately

O2C Transformation and Productivity Lead|PageGroup SSC
- 5-10 years of experience in consultancy & project management
- More than 5 years of experience in Order-to-Cash (in minimum 2 of the following streams: Credit Management, Collection, Billing, Cash Allocation, Account Receivable)
- Experience in finance process design, optimization and delivery
- Experience in running ideation workshops
- Experience managing teams and engaging with senior stakeholders
- MS Excel and Visio (or similar tool)
- Analytical, creative and curious mind
- Ability to summarize and communicate complex issues in simple ways, adapted to the audience
- Excellent written and oral communication skills, to connect with stakeholders and teams
- Cultural sensitivity and the ability to work in an international environment
- Proficiency level in English

PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.

In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Experience in a multinational environment (+40 nationalities in the SSC)

Competitive compensation and benefits package in Barcelona, various well-being activity options

O2C Transformation and Productivity Lead

O2C Transformation and Productivity Lead - PageGroup SSC