Junior Digital Support
hace 2 semanas
SD Worx is a leading European provider of Payroll & HR services with global reach. SD Worx’s +4000 employees operate in countries all over Europe and in Mauritius. Our goal? We bring **people solutions** to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span **the entire employee journey**, from getting people paid to attracting, rewarding, and developing talent.
More than ever, digital interaction is part of our day to day (professional) life. It’s SD Worx‘s ambition to provide our customers a consistent experience cross the different interaction channels they use to touch base with the SD Worx products, be it via our portals, mobile app or conversational interfaces. Within our digital channels strategy we focus on user experience, growth of our user base and retention of our users.
**Job description**
As a (end-user/customer) support specialist, your main tasks and activities will include:
- Assuring the quality and user friendliness of our products by putting the customer's needs on the first place
- Handling the incoming support requests from different sources in order to help out the customer or end-user.
- Thinking along, this job description is not a limited list: you can make suggestions on how to improve our processes, products and interactions within the own team.
**Requested skills**
- Focus on the end user with good & friendly communication skills;
- Good understanding of relevant areas/products/user stories;
- Support procedures are available, and you show willingness to follow and improve them;
- Being able to put yourself in the place of the user and having the user as your main focus. The ability to assess the user’s situation, fundamental wishes and needs;
- 1st level-support including troubleshooting and error correction;
- Languages: Dutch or French mostly written and English as main communication language within the team;
- Teamplayer who is able to work efficient and independently;
- You are a vivid user of apps;
- Hands on mentality, getting the things done;
- Open to learn and have new experiences;
- Experience may be handy, but is not required.
**Location**:
Spain (Malaga) or Poland (Katowice)
SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work. With the possibilities of flexible working hours, homework, working from other offices,you can organize your own work.
For us, learning and innovating are like breathing, inspiring us to always go beyond. We offer multiple trainings, projectswhere you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.
From many places, we** work as one**, moving from better to best together.
-
Compliance Officer Junior Malaga
hace 4 días
Malaga, España Grupo Digital A tiempo completo**Descripción**: Seleccionamos para importante compañia del IBEX 35 en MALAGA **COMPLIANCE Officer ( junior )** PERFIL JUNIOR con ganas de superarse y crecer Funciones - Ayudar a las funciones tecnológicas a alienarse con los estándares y políticas de riesgo IT del grupo - Mantener una interacción y coordinación con 2LoD - Apoyar a las áreas...
-
Junior Digital Art Director
hace 4 días
Malaga, España El Cuartel A tiempo completo¡Buscamos creativo/a / Junior Digital Art Director para hacer Boom! FUNCIONES: - Generar ideas que cumplan la consecución de objetivos de la agencia, cumpliendo las funciones de dirección de arte digital, aunque participará en proyectos 360º. - Preparar y presentar ideas asegurándose de la calidad de las mismas, teniendo que tomar decisiones para...
-
Senior Digital Customer Support
hace 2 semanas
Malaga, España SD Worx A tiempo completoSD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring **people solutions** to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span **the entire employee journey**,...
-
Junior Digital Marketing Manager
hace 1 semana
Malaga, España atwork corporate AG A tiempo completo**Your mission**: Are you a real team-player with a hands-on mentality? Then we are looking for you! As a Junior Digital Marketing Manager you will be part of a creative and European team with the goal to successfully position our brand in the market. To contribute to the success of atwork, our priority is to understand our customers. We want to learn what...
-
Community Manager Junior
hace 1 semana
Malaga, España Grupo Coremsa A tiempo completo**Descripción**: ¿Quieres trabajar como community manager para múltiples sectores? ¿Te gustaría formar parte de una empresa consolidada y con un ambicioso proyecto de expansión? ¿Te gusta el trato con las personas y posees grandes habilidades comunicativas? ¡¡Quizás te pueda interesar esta oferta!! Datacontrol, una de las empresas del grupo, es...
-
Malaga, España Transcom Spain A tiempo completo**What's in it for YOU!** - International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; - Continuous development through our internal learning platforms and external training; - Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; - Permanent...
-
Malaga, España Transcom Spain A tiempo completoTranscom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Finnish Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us! * What's in it for...
-
Malaga, España Transcom WorldWide A tiempo completo**Location**:Spain, Malaga **Job category**:Customer Service Representative (CSR) **Language**:English Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Finnish Customer Service Representative who loves helping others and...
-
Junior Networking Engineer
hace 2 semanas
Malaga, España Santander A tiempo completoJunior Networking Engineer - SCIB Málaga Country: Spain **WHAT YOU WILL BE DOING** **SCIB is looking for a Junior Networking Engineer, based in our Málaga office.** **WHY YOU SHOULD CONSIDER THIS OPPORTUNITY** **Santander Corporate & Investment Banking (SCIB) **is Santander's global division that supports some of the world's most complex and...
-
Junior Operations Manager
hace 2 días
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - Swedish*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day. We are looking for a **Scandinavian language-Speaking Junior Operations Manager** to join our exciting projects, with...
