Technical Service Coordinator

hace 2 días

Barcelona, España Cepheid A tiempo completo

We are looking for a Service Coordinator, for a temporary contract.

ESSENTIAL JOB RESPONSIBILITIES:

- Enter and manage requests linked to instrumentation into the service management’s software
- Manage service requests from quotation to delivery and customer satisfaction
- Manage invoicing, issue of credit/debit notes, and return of goods
- Identify, develop, and implement improvements of Service Coordination processes and procedures
- Adhere to Quality Management System procedures and team objectives
- Ensure good cross department communication and interaction
- Achieve specific targets/Metrics assigned from either a personal or team objective perspective
- Support in monitoring and updating database of installed systems
- Support in following-up Preventive Maintenance and providing activation code when needed
- Follow up on KPI
- Performs additional tasks as assigned by the Service Coordinator Manager

TRAINING RESPONSIBILITIES:

- Complete all assigned and required training satisfactorily and on time

MINIMUM REQUIREMENTS:
Education or Experience (in years):

- High school degree (or equivalent experience) with 1-2 years of relevant work experience

Knowledge and skills:

- Fluent English (written and oral) is required (additional languages would be an advantage - French, Italian, German, Russian, Spanish, Portuguese, Polish)
- International trade rules knowledge (incoterm, custom )
- Comfortable with ambiguity and able to positively cope with change
- Familiar with SAP (or similar ERP System) and/or CRM system (preferably Salesforce)
- Able to follow complex procedures and processes
- Excellent written and verbal communication skills
- Works independently in a structured manner with the ability to prioritize critical tasks
- Builds collaborative work relationships with different teams
- Thrives in a dynamic and fast-paced environment

The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.

French speaker mandatory

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

  • Service Coordinator

    hace 1 semana

    Barcelona, España SP Industries A tiempo completo

    This role is responsible for a wide range of administrative tasks to support the **SP i-Dositecno Service Operation **(although you will be part of a global service coordinator team and expected to work within that group). This role is heavily reliant on excellent planning, IT, and communication skills. Being a new position for this plant, you can help build...

  • Customer Service Technical Coordinator

    hace 5 días

    Barcelona, España Wolters Kluwer A tiempo completo

    #Bethedifference Si marcar la diferencia es importante para ti, entonces, tú nos importas! Únete a nosotros y forma parte de una empresa tecnológica que, cada día, marca la diferencia. Somos innovadores y causamos impacto proporcionando soluciones de software e información en los momentos que más importan. En Wolters Kluwer, somos líderes en el...

  • Service Coordinator

    hace 1 semana

    Barcelona, España Big Fish Games, Inc. A tiempo completo

    **Job Posting Title**: Service Coordinator **Summary**: This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of Electronic Gaming Machines. This position focuses on peripheral Systems such as but not limited to, Oasis Hardware, One link, Bingo, Vertex,...

  • Accounts Payable and Compliance Coordinator

    hace 1 semana

    Barcelona, España Service Club A tiempo completo

    Service Club is looking for an International Accounts Payable and Compliance Coordinator to be the bridge between Finance and Operations , ensuring smooth supplier management, invoice validation, and compliance. If you’re detail-oriented, process-driven, and love working at the intersection of finance and operations, this is the role for you!Your...

  • Accounts Payable and Compliance Coordinator

    hace 1 semana

    barcelona, España Service Club A tiempo completo

    Service Club is looking for an International Accounts Payable and Compliance Coordinator to be the bridge between Finance and Operations , ensuring smooth supplier management, invoice validation, and compliance. If you’re detail-oriented, process-driven, and love working at the intersection of finance and operations, this is the role for you! Your Mission:...

  • Service Delivery Coordinator

    hace 2 días

    Barcelona, España Expereo A tiempo completo

    **Department** - Operations **Location City** - Barcelona **What does the role look like?** - WHO WE ARE: Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business'...

  • Service Delivery Coordinator

    hace 2 semanas

    Barcelona, España Hays A tiempo completo

    Desde Hays Response estamos buscando un/a Service Delivery Coordinator, para una empresa de soluciones globales de conectividad.Posición: El coordinador de prestación de servicios desempeñará un papel esencial en la coordinación de la prestación de servicios, incluyendo la propiedad y la gestión de las actividades hasta alcanzar los resultados...

  • Scheduling Success Coordinator for Global Service

    hace 2 días

    Barcelona, España Agilent Technologies, Inc. A tiempo completo

    **stall Success Coordinator for Global S**ervice Contact Center** **_(_multi-_language_ _-language to be inserted here_)_ This is an exciting opportunity for you to **join a successful team of a multi-national, multi-lingual, trained service team **at the Agilent Global Service Contact Center in Barcelona,** **delivering day-to-day support services for...

  • Compliance Coordinator

    hace 2 semanas

    Barcelona, España Service Club A tiempo completo

    Service Club is looking for an International Accounts Payable and Compliance Coordinator to be the bridge between Finance and Operations , ensuring smooth supplier management, invoice validation, and compliance. If you’re detail-oriented, process-driven, and love working at the intersection of finance and operations, this is the role for you!¿Todo listo...

  • Customer Service Coordinator

    hace 2 días

    Barcelona, España EF Language Abroad A tiempo completo

    **Customer Service Coordinator** Do you believe education can open the world? Step out of your comfort zone and join a fun dynamic team that is passionate about changing people’s lives. **As a Customer Service Coordinator your responsibilities will include, but not be limited to make sure that all our customers receive the best experience before, during...