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Enterprise Relationship Manager
hace 2 semanas
Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together
**What we're looking for**:
As an Enterprise Relationship Manager (ERM) Public Sector Accounts, you will build up strategic contacts at CIO, managing director and executive level and interact strongly with customer at the Senior Management level with support on building a relationship with C level contacts within these accounts.
**Position overview**:
The ERM establishes relationships and sells Citrix products and services direct to a small portfolio of tier one strategic, complex, and tactically key accounts. Your experience in selling complex software solutions to large enterprise accounts to effectively build and lead teams of resources to achieve established account strategies within 5 of our most important and high profile accounts in Spain.
**Responsibilities**:
- Carry a revenue quota to meets or exceed sales targets and demonstrate continuous progress towards achieving account strategies.
- You will provide day to day leadership and may act as a team leader.
- Identify, develop, implement, and maintain account strategies to drive adoption of Citrix products and services revenue within assigned enterprise accounts and their subsidiaries and affiliates.
- Draw up and implement analysis of key accounts, using EMEA methodology
- Understand and document customer’s business and IT strategies, priorities and goals.
- Establish and lead teams of internal and external resources to identify, pursue, and close specific opportunities consistent with account strategies.
- Establish and maintain close relationships with inside sales, systems engineers, consultants and sales specialists to access and utilise appropriate internal resources.
- Take on responsibility for overall project management - from acquisition of new IT projects to coordination of project participants.
- Establish and maintain relationships with resellers, system integrators, and any other external partner to develop and achieve account strategies and opportunity plans.
- Understand and navigate account procurement practices to successfully negotiate profitable licensing contracts.
- Drive timely resolution of customer issues and ensures high levels of customer satisfaction with Citrix products and services.
- Serve as the primary client contact for non-technical or support issues requiring customer concern.
- Provide regular and efficient updates on assigned accounts to sales management.
**Basic Qualification**:
- Substantial sales experience, selling software to large enterprise accounts. Public Sector. Experience working with external partners to develop and close business within enterprise accounts.
- Demonstrated track record of establishing strategic executive level relationships to position and sell software and services to listed companies.
- Proven ability to develop and maintain executive level relationships with both business and IT customers and develop and maintain strong working relationships with internal marketing, technology, implementation, and product development teams.
- Strong consultative selling ability - critical questioning, listening, analytical, negotiation, communication, and presentation.
- Proven ability to close large complex deals with enterprise accounts.
- Demonstrated knowledge of strategic/large account sales techniques and processes including the ability to understand customer needs, overcome objections, develop business cases, and negotiate and close deals.
- High energy, motivated self-starter attitude
- Excellent written and verbal communication skills including the ability to effectively present to both technical and executive audiences in the local language and in English.
- Solid understanding of Citrix competitive domain and technologies.
- Fluent Spanish and English is a must have.
**Functional Area**:
Enterprise Relationship Manager***What you’re looking for**:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.
Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process.
We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. W
