Empleos actuales relacionados con Customer Support Engineer - Barcelona - Enghouse
-
Customer Support Engineer
hace 2 semanas
Barcelona, España Universal-Robots A tiempo completo**Customer Service Engineer, Iberia**: **We are Universal Robots, a diverse group of bright, ambitious people working at the forefront of collaborative robotics. Through our agility, resilience and entrepreneurial approach, we are taking our innovative cobot products into more markets and regions than ever before.** **Universal Robots has changed the ground...
-
Customer Service
hace 4 días
Barcelona, España Hitachi Vantara Corporation A tiempo completo**Meet our Team** We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is...
-
Saas Customer Support Engineer
hace 2 semanas
Barcelona, España NPAW A tiempo completoNPAW is the leading video intelligence company helping online streaming services grow. A global pioneer in its space, NPAW has over a decade of experience developing ground-breaking, scalable analytics solutions to optimize performance and user engagement, to build media experiences that maximize revenue. **Description** We are looking for an ambitious...
-
Support Engineer
hace 3 días
Barcelona, España Hustler Marketing A tiempo completoCompany Introduction: At SecureCo, we're at the forefront of enterprise voice technology solutions, delivering mission-critical communication infrastructure to businesses worldwide. As a leading provider of VoIP and voice technology services, our mission is to ensure seamless, secure, and reliable communication for our enterprise clients. What sets us...
-
Support Engineer
hace 5 días
Barcelona, Barcelona, España Hustler Marketing A tiempo completoCompany Introduction: At SecureCo, we're at the forefront of enterprise voice technology solutions, delivering mission-critical communication infrastructure to businesses worldwide. As a leading provider of VoIP and voice technology services, our mission is to ensure seamless, secure, and reliable communication for our enterprise clients. What sets us...
-
Customer Support Engineer
hace 6 días
Barcelona, España Playvox A tiempo completo**Customer Support Enginee**r Playvox's category-defining agent optimization suite for customer service teams is delighting customers around the world and our team is growing. We are hiring a Customer Support Engineer to help provide exceptional service to our clients. Playvox is a well-funded, high-growth company deployed in leading brand name companies...
-
Senior Customer Support Engineer
hace 6 días
Barcelona, España Build38 A tiempo completo**About us**: At - Would you like to become part of our development team in Barcelona?_ We are looking for a **Senior Customer Support Engineer **to join us! **Here is a little taste of your challenge**: - Work with our customers across a wide range of topics, from basic administration of our SDK to deep consultative conversations around design,...
-
Customer Support Engineer
hace 1 día
Barcelona, Barcelona, España Aetion, a Datavant Company A tiempo completoDatavantis a rapidly growing healthcare technology company with a mission to connect the world's health data. By eliminating data silos in the healthcare industry, we aim to unlock opportunities to accelerate clinical data exchange, medical research, and help organisations design better ways to facilitate access, affordability, and quality of care leading to...
-
Senior AI Engineer — Customer Support Systems
hace 7 días
barcelona, España Kiwi.com A tiempo completoA leading global travel-tech company in Barcelona is seeking an AI Senior Engineer to contribute to its innovative customer support systems. This role involves designing AI-driven features, collaborating with engineering teams, and utilizing various technologies like Python and Kubernetes. The ideal candidate should be adaptable, possess strong communication...
-
Customer Support Engineer
hace 2 semanas
Barcelona, España Neuroelectrics A tiempo completo**Who we are**: Neuroelectrics is a creative, high-tech company offering the best-in-class non-invasive and high-definition electrical brain stimulation technology for personalized neuromodulation. By measuring and modifying brain function, we aim to restore brain health, minimize disabilities and create a better life for patients. We are looking for new...
Customer Support Engineer
hace 2 semanas
At Enghouse Interactive Spain we are looking for an Electronics, Telecommunications or Systems Engineering profile to work in our Customer Support team either from our office in Barcelona or remotely from any city in Spain.
**RESPONSIBILITIES**
- Provide technical support and assistance to strategic partners and customers from EMEA.
- Provide advice on problems related to SIP or Asterisk trunks.
- Perform Updates and Upgrades of the company's software.
- Lead meetings with partners and customers for incident resolution.
- Ensure effective closure of reported incidents.
- Update the Knowledge Base (KBA) and Frequently Asked Questions (FAQ) to help continuously improve the support service provided to customers, partners, and internal staff.
- Maintain a high level of customer service for all support cases.
**REQUIREMENTS**
**Minimum Experience**
Professional in Telecommunications, Electronics, or Systems Engineering, preferably bilingual, with at least 2 years of experience in Asterisk solutions implementation. In addition, experience in Oracle or MSSQL databases is a plus.
**Desirable knowledge in**:
- Networking.
- Linux.
- Windows Server.
- VoIP Gateways.
- Wireshark.
- SIP.
- VoIP diagnostics and troubleshooting
- Ability to analyze Asterisk logs.
- Avaya Tsapi.
**Languages**
Conversational English and Spanish.
LI-EI8
