Multilingual Customer Service Representative

hace 2 días


Barcelona, España W. L. Gore & Associates A tiempo completo

**Job **: Sales Operations

**Primary Location **: Europe-ES-CT-Barcelona

Travel% : None

**Shift **: Day

**Schedule **: Full-time

Multilingual Customer Service Representative (f/m/d) - 223638

**About Us**:Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates.

**About the Role**:We are looking for a dedicated Customer Service Representative (f/m/d) to join our Medical Products team in our office in Barcelona to deliver functionally excellent customer service in different languages. This position will be located at our facility in Barcelona, with work from home days possible as part of a hybrid arrangement, depending upon the responsibilities of the role and business needs.*

**Responsibilities**:

- Responsible for the entire order fulfillment process - receiving and processing orders including emergency orders, using ERP systems
- Arrange deliveries in cooperation with our European warehouse and processing invoices through liaison with our European Accounting Service Centre
- Provide our customers with basic product and pricing information. Daily interaction with mainly hospitals and clinics, as well as a variety of internal customers, located across the countries
- Ability to communicate proficiently in the appropriate language and engage effectively across cultures, as well as adapt to the country specific processes
- Give input on ways to improve the quality of our business leading to better efficiency and enhanced quality of service

**Required Qualifications**:

- 3 years minimum Customer Service experience in an international environment
- Proactive problem solver with flexibility and the ability to multitask
- High attention to detail, as well as excellent organizational skills and time managerial skills
- Ability to manage, organize and prioritize own workload
- Committed to quality and providing a professional and responsive customer experience, supporting Gore’s business results
- Open communication, resilient and impact aware
- Flexibility to work in different teams, depending upon business needs (the main commitment would be in the Benelux Customer Service while another percentage would be working in other countries or fulfilling some tasks of the overall Customer Service)
- Skilled in working with ERP/IT systems, plus experience of eCommerce solutions is very welcome
- Fluent in Dutch, high level of French and English and proficiency level of Spanish

*Remote Working Arrangements are permitted for Associates, with appropriate approval and compliance with Gore’s remote working policies, from the country in which they are employed.

We believe in the strength of a diverse workforce and inclusive work environment. In support of our values and continued success we are proud of Associates around the world who support an inclusive work environment, strive to reflect the diversity of the communities where we operate, and ensure all Associates and external partners are treated with fairness, dignity and respect.

Our Talent Acquisition Team welcomes your questions at
+49 (0)89 4612 2800 or toll-free at +800 4612 2800.



  • Barcelona, España Next Station A tiempo completo

    **Who will you be working for?**: Our partner is in the têxtile industry. They provide B2B and B2C products (shoes) in Europe. **Their core mission**: provide high quality shoes for customers worldwide. **Q&As**: - **Do you sponsor visas?** We do **not** sponsor visa for this job - **Where is this position based?** This position is based in **Barcelona,...


  • Barcelona, España IT Jobs Worldwide A tiempo completo

    Hebrew Speaking Customer Representative in Barcelona, Spain **Job details**: **Location** Barcelona **Discipline** - Customer Service**Reference** 35917 **Contact Name** Maris Lahe **Job description**: Customer Representative Main tasks - Log call details onto call management systems and provide response and resolution within SLA - Escalate potential...


  • Barcelona, España W. L. Gore & Associates A tiempo completo

    **Job **: Sales Operations **Primary Location **: Europe-ES-CT-Barcelona Travel% : None **Shift **: Day **Schedule **: Full-time Multilingual Customer Service Representative (f/m/d) - 224076 **About Us**:Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates. This...


  • Barcelona, España MSX International A tiempo completo

    **Company Description** At **MSX International**, a North American multinational and **leading consultancy for the automotive industry**, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes. With more than 25 years of industry experience, our...


  • Barcelona, España Ineos Composites A tiempo completo

    INEOS Composites Hispania S.L. Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance. On our team people are acknowledged for embracing new ideas that help create real value for...


  • Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. - Gestión de solicitudes compra y órdenes de los clientes. - Recibir y procesar consultas y dudas de clientes. ¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? - Experiência mínima de 2 años en una posición similar. - Conocimiento de...


  • Barcelona, España Cross Border Talents A tiempo completo

    Are you a highly motivated and customer-focused individual who speaks fluent Danish? Do you thrive in a fast-paced environment and take pride in delivering exceptional service? We're looking for a dedicated Customer Service Representative to join an international team in the heart of Barcelona! What You'll Be Doing: As a Customer Service Representative,...


  • Barcelona, España Cross Border Talents A tiempo completo

    Are you a highly motivated and customer-focused individual who speaks fluent Danish? Do you thrive in a fast-paced environment and take pride in delivering exceptional service? We're looking for a dedicated Customer Service Representative to join an international team in the heart of Barcelona What You'll Be Doing: As a Customer Service Representative,...


  • Barcelona, España Van den Bosch A tiempo completo

    Ben jij de customer service representative (es) die we zoeken?Neem contact op met onze hr & administration officer Joana Garcia en deel je motivatie en cv. Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.Solliciteer directVoornaam AchternaamE-mailTelefoonnummerWoonplaatsUren per week beschikbaarLinkedInFunctiecategorieSales &...


  • Barcelona, España World Courier A tiempo completo

    Join to apply for the Customer Service Representative role at World CourierThe Customer Service Representative will support clinical trial projects for World Courier’s key clients, acting as the primary contact and providing operational and customer service support.Job DetailsCustomer Service Representative, supporting clinical trial projects for some of...