Service Desk

hace 22 horas

Valencia, España Lognext A tiempo completo

El Service Desk es responsable de la gestión del ciclo completo de solicitudes de servicio e incidentes, recopilando, registrando y resolviendo problemas técnicos de nível 1, y escalando incidentes de mayor complejidad según sea necesario.
También es responsable de la supervisión de la infraestructura corporativa de TIC.
Además, el Service Desk realiza tareas de apoyo a varios níveles para los siguientes procesos de TI: Gestión de incidentes graves, problemas, cambios y configuración.
Los operadores del Service Desk deben trabajar por turnos para cubrir las operaciones 24 horas al día, 7 días a la semana, incluidos festivos, noches y fines de semana, en turnos de ocho horas entre semana y festivos, y de doce horas los fines de semana.

Idioma:

  • Service Desk Agent

    hace 3 semanas

    Valencia, España Serviclients A tiempo completo

    We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...

  • Service Desk Agent

    hace 1 semana

    Valencia, España Serviclients A tiempo completo

    We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...

  • Service Desk Agent

    hace 2 semanas

    Valencia, España Serviclients A tiempo completo

    We are looking to hire aService Desk Technicianto join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...

  • Service Desk Agent

    hace 2 semanas

    Valencia, España Serviclients A tiempo completo

    We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...

  • Service Desk L1

    hace 2 semanas

    Valencia, España Hays A tiempo completo

    Quieres formar parte de una empresa internacional con un stack dividido en 4 areas de expertice Data, Cloud, Development y Digital Platforms. Buscamos perfiles con experiência como Service Desk L1. Es imprescindible poseer certificación ITIL y que tenga fluidez en Inglés y/o Alemán. Se trabajará con la plataforma Servicenow. Contarás con Planes de...

  • Service Desk Agent

    hace 2 semanas

    Valencia, España Serviclients A tiempo completo

    We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...

  • Service Desk Agent

    hace 2 semanas

    Valencia, España Serviclients A tiempo completo

    We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...

  • Service Desk Technician: Incident Resolution

    hace 2 semanas

    Valencia, España Serviclients A tiempo completo

    A technology services provider in Valencia is looking for a Service Desk Technician to manage incidents and collaborate with technical teams in a dynamic international environment. The role requires proficiency in English and 1-2 years of IT support experience. Responsibilities include supporting ticket management, ensuring service level compliance, and...

  • Técnico/a Soporte

    hace 2 semanas

    Valencia, España Experis España A tiempo completo

    Si tienes experiencia en Service Desk , buen nivel de inglés y te interesa trabajar en un entorno IT internacional, esta oportunidad es ideal para seguir desarrollando tu carrera profesional.Formarás parte de un proyecto tecnológico global, gestionando incidencias reales con herramientas ITSM líderes y colaborando con distintos equipos técnicos en un...

  • Técnico/a Soporte

    hace 2 semanas

    Valencia, España Experis España A tiempo completo

    Si tienes experiencia en Service Desk, buen nivel de inglés y te interesa trabajar en un entorno IT internacional, esta oportunidad es ideal para seguir desarrollando tu carrera profesional. Formarás parte de un proyecto tecnológico global, gestionando incidencias reales con herramientas ITSM líderes y colaborando con distintos equipos técnicos en un...