Service Desk Agent
hace 2 días
We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for professionals with initial experience in IT support who are looking to strengthen their skills in ITSM tools, IT asset management, and modern corporate environments. Requirements English proficiency level of C1. 1 – 2 years of experience in the role. Managing IT assets: utilizing CMDB tools efficiently. Experience managing ITSM tools, preferably ServiceNow. Ticket analysis to determine if it’s necessary to recategorize it. Prioritization of incidents according to the requirements indicated in the Service Levels. Incident diagnosis and resolution . Generate documentation and / or update existing procedures to reduce the number of incidents opened to Service Desk. Coordination with the rest of service towers for collaboration on defining the incidents solution. Active Directory knowledge. Experience with monitoring tools. Superior Technician in Management of Compute Systems or similar valuable. Valuable skills Technical knowledge on: M365 (Teams, Sharepoint, Exchange, Office). Windows 10 / 11 / MacOS. Work schedule Rotating shifts 24×7. Monday 7 : 00 – Saturday 7 : 00 Compensation SBA : 20.200€ #J-18808-Ljbffr
-
Service Desk Agent
hace 1 semana
Valencia, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
-
Service Desk Agent
hace 1 semana
Valencia, España Serviclients A tiempo completoWe are looking to hire aService Desk Technicianto join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
-
Service Desk Agent
hace 4 días
Valencia, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
-
Service Desk Agent
hace 1 semana
Valencia, España Serviclients A tiempo completoWe are looking to hire aService Desk Technicianto join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
-
Service Desk Agent
hace 3 días
Valencia, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
-
Service Desk Agent
hace 1 semana
Valencia, España Serviclients A tiempo completoWe are looking to hire aAsegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.Service Desk Technicianto join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service...
-
Service Desk Agent
hace 4 días
Valencia, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
-
Service desk agent
hace 1 semana
Valencia do Sil, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
-
Service Desk L1
hace 3 días
Valencia, España Hays A tiempo completoQuieres formar parte de una empresa internacional con un stack dividido en 4 areas de expertice Data, Cloud, Development y Digital Platforms. Buscamos perfiles con experiência como Service Desk L1. Es imprescindible poseer certificación ITIL y que tenga fluidez en Inglés y/o Alemán. Se trabajará con la plataforma Servicenow. Contarás con Planes de...
-
Service Desk Technician: Incident Resolution
hace 3 días
Valencia, España Serviclients A tiempo completoA technology services provider in Valencia is looking for a Service Desk Technician to manage incidents and collaborate with technical teams in a dynamic international environment. The role requires proficiency in English and 1-2 years of IT support experience. Responsibilities include supporting ticket management, ensuring service level compliance, and...
