Technical Support
hace 3 días
**Descripción**:
At Grupo Digital, we are looking for a Technical Support profile
Location: Remote (Spain-Based)
Department: Santander AT SCIB - Technical Analyst Support
Contract Type: Full-Time, Immediate Availability
Job Summary
Key Responsibilities
MongoDB Administration: Design and execute queries, perform backups, and manage collections.
Process Orchestration: Update and manage daily processes using Control-M, including understanding and maintaining the job mesh.
Testing & Integration: Conduct system tests, deployments, and software maintenance across all environments (testing, homologation, production).
Client Support: Assist teams such as Quants and homologation teams with technical issues and enhancements.
Collaboration: Partner effectively with technology teams and stakeholders to ensure smooth operations.
On-call Shifts: Participate in occasional guard duties and shift changes.
Work Schedule
Standard hours: 9:00 AM - 6:00 PM
Summer hours: 8:00 AM - 3:00 PMe.
**Requisitos**:
**Qualifications and Skills**
**Technical Skills**
Operating Systems: Advanced knowledge of Linux and Windows.
Scripting: Proficient in Bash, PowerShell, and Python.
Control-M: Advanced expertise, including Job as Code.
Continuous Integration Tools: Experience with GitHub, Jenkins, and UrbanCode.
Database Management: Intermediate-level MongoDB.
Integration Tools: Tibco Business Work 5 (User Level).
Agile Methodology: Experience working in agile environments.
Soft Skills
Strong problem-solving abilities and analytical mindset.
High attention to detail and capacity to handle complex environments.
Excellent communication and collaboration skills.
Language Proficiency
English: Advanced (Minimum B1 level required).
What We Offer
Competitive compensation based on experience.
Opportunity to work with cutting-edge technologies in a global team.
100% remote work within Spain.
Experience Required
Minimum 4 years of relevant technical support experienc
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