Dutch Customer Service for One of The Big Five IT
hace 2 semanas
**Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Dutch?**
**_This is your chance to work as a customer representative for one of the Big Five IT companies_**:
Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than **12,000** people from **110+** nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos, VW and Audi
- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
We are really proud to see our collaboration with one of the **Big Five information technology companies** growing bigger and deeper. This is a great opportunity for you to join our **Dutch customer experience team**, to support customers from **the Netherlands and Belgium**, after following a complete training by certified instructors.
**What you will do**:
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
**What you will bring**:
- Fluency in **Dutch**:
- Advanced English knowledge
- Familiarity with iOS and/or MacOS, or comparable technology, is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
**What we offer**:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- **Referral Program**: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & **development opportunities**:
- **Special events **as well as** **community & social responsibility initiatives**:
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a** **Great Place to Work-Certified Company** that fosters diversity.
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
**Thinking about relocating and wondering about cost of living in Greece? Get an idea here**:
Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is considered to be quite low, **according to Greek authorities and the EURES network**. No wonder Greece is a popular destination for tourists and expats alike.
**Find out more**:
Would you like to see more **Dutch speaking jobs** **options?
Do you need even more** **available jobs**?
Administratief Medewerker, Klantenservice Medewerker, Callcenter, Customer Service, call center, contact center, customer support, customer care, client service, dutch
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