Customer Success Manager/technical Account Manager

hace 2 semanas


Molins de Rei, España TalentTECH A tiempo completo

**Customer Success Manager/Client Success Manager/ Technical Account Manager/ Engagement Manager/ Customer Success Partner/Strategic Account Manager/Customer Onboarding/Client Success Manager
- SaaS, remote role**

My client is a SaaS, well funded AI driven marketing software vendor:

- headquarters in the US and UK and offices across Europe and the US
- just secured over $350M in funding
- over 190 employees expanding globally
- the product is innovative in a growing industry
- working with over 2000 clients and leading retailers and brands like Amazon, Microsoft, Samsung
- they have their own AI team and providing cutting edge Al-driven technologies

They are looking for a tech savvy Customer Success Manager who will take care of their key strategic existing enterprise clients. You will help drive client revenues from existing clients by maintaining retention rates and upselling. They are looking for someone who is proactive, confident & driven, interest in technology and commercially focus.
- 4+ years account management experience managing renewals and upsell/expansion
- High level of drive and passion to learn and explain new technologies
- Experience working for a SaaS vendor or marketing automation/marketing technology
- Experience in using CRM tools to manage and forecast renweal/upsell opportunities
- Track record of driving customer success

They are paying up to €90,000 base salary + 10% bonus+ benefits. This is a remote role and you can work from home.

They're a fun & energetic company. Culture is relaxed, professional & working with ambitious and driven people.

Please send your resume if you are interested in this exciting job opportunity.

**Keywords**: SaaS solution, SaaS software, Software as a Service, API integration, SOAP, REST, CSS,HTML, Javascript,artificial intelligence, AI driven, Digital platform, E-commerce, Digital Analytics, Text Analytics, LifeRay,Magento,Magnolia/Sitecore, CRM/Dynamics CRM,Salesforce, Automation Marketing,Digital Marketing,Adobe, MarTech,Marketo,Eloqua,Hubspot,AdTech, marketing automation,upselling, account management, customer success management, existing accounts, artificial intelligence, account management, account development, CRO, conversion date optimisation,retention, renewals, customer onboarding

**Benefits**:

- Work from home opportunities

**Salary**: 70,000.00€ - 90,000.00€ per year

Application Question(s):

- Do you have a STEM degree or any technical skills?

**Education**:

- Bachelor's (required)

**Experience**:

- CSS/HTML: 1 year (required)
- managing renewals and upselling: 3 years (required)
- working for a SaaS company: 2 years (preferred)

Work Location: Hybrid remote in 08750 Molins de Rei, B



  • Las Palmas de Gran Canaria, Las Palmas, España beBee Careers A tiempo completo

    Technical Account Manager OpportunityWe are looking for a skilled Technical Account Manager to build relationships with customers, identify opportunities to promote paid MongoDB features, and develop and implement standard methodologies, processes and tools to improve MongoDB's Customer Success Program.This role requires strong technical product experience...


  • Torrejón de Ardoz, Madrid, España beBee Careers A tiempo completo

    We're an innovative company immersed in a growth process, seeking a talented Project Manager to help us achieve our goals. As a member of our PMO team, you'll play a crucial role in ensuring customer account success by managing customer projects and developing strong relationships.Key Qualifications:Proven project management skillsStrong communication and...


  • Pozuelo de Alarcón, Madrid, España OpenNebula A tiempo completo

    Over a decade of innovation in cloud infrastructure has led Zafiro Hotels to become a leader in developing open-source technology for managing corporate data centers and building Enterprise Clouds.We are looking for a Customer Success Manager to join our team in Europe, which is focused on creating next-generation management platforms for the Cloud-Edge...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completo

    This Customer Success Manager role requires a unique blend of technical expertise and interpersonal skills. The successful candidate will own the ongoing customer relationship, drive adoption, value, and promote upsell opportunities while working closely with internal teams to ensure timely resolution of customer issues.Facilitate security audits and...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Zscaler A tiempo completo

    The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution...


  • Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Zscaler A tiempo completo

    The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution...


  • Torrejón de Ardoz, Madrid, España beBee Careers A tiempo completo

    Customer Success Manager Job SummaryThis is a key role in our customer success team, responsible for maintaining consistent digital interactions with customers, providing support and assistance as needed.We are seeking a dynamic candidate who has a proven track record of delivering high-quality customer experiences through the effective use of software...


  • Pozuelo de Alarcón, Madrid, España OpenNebula A tiempo completo

    For over a decade now, OpenNebula Systems has been leading the development of the European open source technology that helps organizations around the world to manage their corporate data centers and build their Enterprise Clouds.We are an established leader in the cloud infrastructure industry and the global open source community, driven by exceptionally...


  • Cartagena, Campo de Cartagena y Mar Menor, Spain Zscaler A tiempo completo

    The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution...


  • Las Palmas de Gran Canaria, Las Palmas, España Rossum Ltd. A tiempo completo

    Technical Account ManagerAs a Technical Account Manager at Rossum, you will play a crucial role in helping our customers achieve success by leveraging our state-of-the-art AI and intuitive user interface to eliminate unnecessary paperwork and streamline their workflows.About the RoleYou will work closely with customers to understand their unique business and...