Customer Success Manager/technical Account Manager

hace 1 semana

Molins de Rei, España TalentTECH A tiempo completo

**Customer Success Manager/Client Success Manager/ Technical Account Manager/ Engagement Manager/ Customer Success Partner/Strategic Account Manager/Customer Onboarding/Client Success Manager
- SaaS, remote role**

My client is a SaaS, well funded AI driven marketing software vendor:

- headquarters in the US and UK and offices across Europe and the US
- just secured over $350M in funding
- over 190 employees expanding globally
- the product is innovative in a growing industry
- working with over 2000 clients and leading retailers and brands like Amazon, Microsoft, Samsung
- they have their own AI team and providing cutting edge Al-driven technologies

They are looking for a tech savvy Customer Success Manager who will take care of their key strategic existing enterprise clients. You will help drive client revenues from existing clients by maintaining retention rates and upselling. They are looking for someone who is proactive, confident & driven, interest in technology and commercially focus.
- 4+ years account management experience managing renewals and upsell/expansion
- High level of drive and passion to learn and explain new technologies
- Experience working for a SaaS vendor or marketing automation/marketing technology
- Experience in using CRM tools to manage and forecast renweal/upsell opportunities
- Track record of driving customer success

They are paying up to €90,000 base salary + 10% bonus+ benefits. This is a remote role and you can work from home.

They're a fun & energetic company. Culture is relaxed, professional & working with ambitious and driven people.

Please send your resume if you are interested in this exciting job opportunity.

**Keywords**: SaaS solution, SaaS software, Software as a Service, API integration, SOAP, REST, CSS,HTML, Javascript,artificial intelligence, AI driven, Digital platform, E-commerce, Digital Analytics, Text Analytics, LifeRay,Magento,Magnolia/Sitecore, CRM/Dynamics CRM,Salesforce, Automation Marketing,Digital Marketing,Adobe, MarTech,Marketo,Eloqua,Hubspot,AdTech, marketing automation,upselling, account management, customer success management, existing accounts, artificial intelligence, account management, account development, CRO, conversion date optimisation,retention, renewals, customer onboarding

**Benefits**:

- Work from home opportunities

**Salary**: 70,000.00€ - 90,000.00€ per year

Application Question(s):

- Do you have a STEM degree or any technical skills?

**Education**:

- Bachelor's (required)

**Experience**:

- CSS/HTML: 1 year (required)
- managing renewals and upselling: 3 years (required)
- working for a SaaS company: 2 years (preferred)

Work Location: Hybrid remote in 08750 Molins de Rei, B

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