IT Helpdesk
hace 2 semanas
**Intro**:
Screening Eagle Technologies is a merger of two companies that were founded and funded by Tectus Group: Dreamlab, a Singapore-based software and robotics company that was founded in 2015; and Proceq, a Swiss-based non-destructive testing (NDT) company that was founded in 1954. We operate worldwide with 300 ambitious Eagles. We are looking for a passionate IT professional to join an international team, being a key contact person to support our regional office in Malaga and offices worldwide. A very hands-on, experienced professional who has a great attitude and solid, proven experience in various internal IT fields, he will be working in an exciting IT environment together with specialists all around the globe.
This is a temporary role based in Malaga.
**What will you do**:
- 1st Level Support Technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations.
- IT Administration of our Málaga office.
- Install and configure computer hardware and software.
- Provide answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
- Improve client references and write and maintain documentation.
- Operate devices (iOS, iPadOS, macOS, LinuxOS, WinOS, ServerOS).
- Operate IT Infrastructure Systems (Active Directory, Printers, Exchange mailboxes, DNS, group policies, VPN, network technologies, and Backup).
- Support other functions such as IT policy implementation, onboarding/offboarding, among others.
**What do we expect**:
- High School Diploma or equivalent.
- At least 3 years of experience in a similar role.
- Confident handling of MS Office, ticket systems, Windows, Linux, Mac OS, and mobile devices.
- Excellent English skills.
- Experience working in international environments is a plus.
- Problem-solving skills.
**Our offer**: #J-18808-Ljbffr
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