Field Service Technician

Company Description
**_
Why are we here?_**

You may not know our name but we can guarantee you know our work - all we do has a positive impact on life, health and the environment. Eurofins is by your side every day, from the food you eat to the medicines you rely on.

We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic and labelling is accurate. Our global and diverse network of companies offers a stimulating start-up environment with fast track careers.

As a part of Eurofins, you will contribute to making science and innovation happen every day

**Job Description**:
**_
How can you contribute?_**

**As part of the IT Infrastructure Support Team for Eurofins Environment Testing Spain division, you will join a growing international team to support our site in Castellón. Ideally, you have a minimum of 2 years of experience in hardware and software incident management positions, user support, dealing with suppliers, etc.**

We are looking for a **proactive**, **organized**, empathetic person with **strong communication skills **and **hands-on involvement**. In your role, you are **user-oriented** and **committed **in your approach

As a **Field Service Technician** within our IT Infrastructure Support Team, you will:

- Discuss with hardware and software suppliers;
- Control department invoicing;
- Manage O365, PowerBI, PowerAP, Teams and SharePoint;
- Control and take inventory of equipment, users and licenses;
- Control and manage landlines and mobile telephony;
- Manage new user and hardware requests;
- Resolve hardware or software microcomputer incidents;
- Resolve incidents concerning LAN and WiFi networks;
- Install and configure network printers.

**Qualifications**:
**_
Are you our kind of extraordinary?_**
- Minimum 2 years of relevant working experience;
- Good knowledge in the below is **highly desirable**:

- O365 ecosystem;
- Networking;
- MS Windows operating systems;
- Relational databases.
- Strong **English &Spanish** communication skills (written/oral) required.

Additional Information
**_
What can we offer you?_**
- A **competitive salary package**;
- ** Extensive on-the-job coaching and training opportunities**;
- ** Challenges within a multi-cultural and cross-regional team** as part of the international and fast-growing Eurofins organization;
- A **dynamic working environment **with a good team spirit where personal development and growth are highly encouraged;
- ** Flexible working situation**, including both** **remote and on-site work.

**_ Want to know more about us?_**

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in 54 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2021, Eurofins generated total revenues of EUR €6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.