Scrum Master

About Cigna

Let us tell you a little more about us. Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions.

We are going through an exciting period of expansion; at the centre of our International division’s ambitious growth strategy we are currently working towards multi-year effort to implement a consistent digital strategy for the international markets

About the Job

We are going through massive, global Agile transformation and as a result we are rapidly expanding our Agile teams across EMEA and are looking for an experienced Scrum Master to join the team.

This is an excellent opportunity to join a team that is going from strength to strength, building and shaping our agile frameworks across our global teams.

Key Responsibilities
Agile Ceremonies - You will be responsible for ensuring that our agile delivery teams adheres to agile ceremonies and follows IM agile frameworks (SAFe, Scrum, Kanban )
You will also assist with internal and external communication, improving transparency, and removing impediments and mitigating risks.
You will anticipate and manage the dependencies that can have a negative impact to the delivery capability of your teams. Therefore, you will be driving cross team planning, collaboration, and coordination.
Understanding the Accountability and Responsibility of all members of their teams and ensuring capacity is not exceeded.
Ensure the team´s continuous improvement by motivating, coaching, acting as change agent
Optimizing the flow of work within and across teams.
Support the product owner to make sure the product backlog is in good shape and ready for the next sprint
Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments

Agile Focus
Teach, mentor, and coach teams, on emerging Agile and Lean methods
Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with Agile leadership and delivery experts to coach and continuously improve scrum team
Coach scrum team to improve collaboration and self-organization
Act as an Agile mentor/coach to any Agile role or stakeholder
**Agile and Technical Learning**: Actively seek and lead a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community

Product Focus - Jointly with the Product Owner, you will be responsible for understanding key business and technology objectives and strategy of the product can help their team drive towards executing these goals. You will also lead the coordination of release planning with the Product Owner

Required Skills & Experience
Extensive experience as a Scrum Master working in an enterprise level organisation
Good skills and knowledge of servant leadership, facilitation, conflict resolution and continuous improvement.
Excellent problem-solving and strategic thinking skills
Ability to Influence, mentoring and Focus on results
Ability to navigate a fast paced, highly matrixed organization effectively
Ability to remove barriers and enable teams to complete their objectives
Proven ability to present and communicate at all levels with clarity and precision both written and verbally
A proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
Scrum and SAFe certifications is a plus

Why should you join Cigna?

You will get the chance to work with a global, truly innovative and flexible Technology division that is growing rapidly due to continued success and massive transformation.

We are constantly investing in, improving and innovating our global technology stack.

You will join a business that truly invests in you as a person. You will be offered the opportunity to progress your knowledge and skills through both internal and external training, take secondment to other teams / projects and much more.

FLEXIBILITY - We are a truly flexible business. We offer remote / home working as well as flexible start / finish times. We pride ourselves on being able to offer a true work / life balance for all of our employees.

About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries