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Store Manager Madrid

hace 3 semanas

Madrid, España O'Neill A tiempo completo

O’Neill is looking for a **Store Manager** for our store in **Madrid - **San Sebastián de los Reyes**.** We are looking for a talented individual with great interest for fashion.

As Store Manager you are responsible for your store, and your management qualities are important for the success of the store. Customer satisfaction and the results determine your success.With your knowledge of customer service and your commercial drive, you know how to achieve customer loyalty and targets. Knowing how to motivate and inspire your staff, you create an optimal atmosphere in the workplace. In addition, you will take care of the visual merchandising. Furthermore, you advise your customers and ensure a high level of service.

**Key accountabilities**

Manages the people in the store, such that:

- Result oriented goals with staff members is made and performance is monitored and reviewed;
- Staff members are facilitated and coached in their development;
- An ideal work environment is created within the store;
- The staff is trained, teached and motivated to accelerate in: store performance, in-store operation and excellent customer service;
- The staff is provided with relevant information;
- The right staff is recruited and hired.

Manages the daily operational business in the store, such that:

- Store targets based on store budgets, turn over, hours (staff costs), store costs are monitored and achieved according to KPI’s (conversion, units per transaction, sales per transaction) and if needed action is taken;
- Store guidelines and procedures are followed and optimized;
- Administrative processes are executed correctly;
- Relevant information is provided to the District Manager;
- Financial records are maintained and financial duties are executed;
- A correct execution of the visual merchandise guidelines standards (window and in store) are monitored and ensured;
- Local marketing activities are explored and store KPI’s are optimized;
- Health and safety procedures and guidelines are monitored and up to date.

**Do you have**:

- At least 1 year experience in a similar sales position in the fashion/sports industry and store management;
- Good communication skills in English;
- The ability to manage and motivate staff;
- Insight in the latest trends and sales opportunities;
- Passion for, and interest in the O'Neill lifestyle;
- Customer and commercial focus.

**Are you**:

- A Team player;
- A good planner and organizer;
- Able to work flexible hours;
- Representative, curious and energetic

**What does O’Neill have to offer**:
A challenging position in a dynamic and young environment. We have short communication lines, encourage new ideas and offer a creative place to work.
Next to this we offer:

- Great team incentives to win;
- A trainings program to keep developing;
- Staff discount in stores and online;
O’Neill, the original Californian surf, snow and lifestyle brand, was founded in 1952 and can be found all over the world. O’Neill Europe is responsible for the design of the European collection, sourcing of the collection in the Far East and sales throughout Europe, partly through wholly owned subsidiaries and partly through distributors. The company is headquartered in Warmond, the Netherlands.