Assistant Store Manager

POP MART Madrid, Community of Madrid, SpainDesplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.Assistant Store ManagerPOP MART Madrid, Community of Madrid, SpainDirect message the job poster from POP MARTHRBP - South Europe @Pop Mart | Startup Lover | Cultivating Human Connections and Cultural BrillianceAssistant Store ManagerIndustry:Designer toys and collectible piecesJob type:Full time PermanentWorking Hours:40 hours per week (Mon - Sun)About POP MARTFounded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.POP MART has established a strong presence across key European markets, including Italy, UK, France, Spain, Germany and the Netherlands. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region.For more information, please visit and our LinkedIn Career page.What to ExpectPOP MART is a boutique-sized company with a young and multicultural team where you can expect to:- Gain valuable professional experience covering the entire retail life cycle- Have the opportunity to work with people from different countries and cultures in a collaborative environment- Receive structured customer service, retail operations and product training- Be proactively involved in the company’s growthPOP MART offers our employees:- Selected POP MART toys as appreciation gifts every month- A structured bonus/commission scheme in line with the company’s and the individual’s performance- Comprehensive training and development programs- Regular team social events- Employee Assistance ProgramThe Role and CandidateWe are searching for anAssistant Store Managerto work alongside our Store Manager in Gran Vìa 44 .This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards.This leadership position requires strong organisational skills, excellent communication abilities and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate.ResponsibilitiesAssist the Store Manager overseeing all aspects of store operationsProvide exceptional customer service and resolve any customer issues or complaintsTrain and supervise the sales team, ensuring they adhere to company policies and proceduresCollaborate with the Store Manager to develop strategies for achieving sales targetsClosely monitor inventory levels and coordinate with the merchandising team and management for replenishmentControl stock discrepancy by monitoring inventory levels and preventing shopliftingOwn visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest levelManage the cashier point’s daily opening and closing proceduresConduct regular staff meetings to communicate goals, expectations, and updatesAssist in recruitment, evaluation of potential candidates’ performance, and training new team membersPerform administrative tasks such as rota scheduling and sales reportingBe available to work flexible hours, including nights, weekends and holidaysRequired Qualifications3+ years full time experience in store management levelFluent in professional English, with excellent verbal and written communication skillsProactive with strong customer service skills to provide a memorable shopping experienceProven ability to develop and implement strategies to achieve sales targetsDemonstrated leadership skills with experience supervising a teamStrong organizational skills with a keen attention to detailProficient in administrative tasks such as rota scheduling and reportingEffective time management and task prioritization abilitiesTeam-oriented with the ability to motivate and inspire othersDesirable but Not EssentialExperience in the toy or collectibles industryKnowledge of visual merchandising techniquesFamiliarity with retail management software and point-of-sale systems (CEGID)Your ApplicationIf the opportunity sounds interesting to you, please apply with your updated CV via “Apply Now” or email to Seniority levelSeniority level AssociateEmployment typeEmployment type Full-timeJob functionJob function Sales and Business DevelopmentIndustries Entertainment ProvidersReferrals increase your chances of interviewing at POP MART by 2xSign in to set job alerts for “Assistant Store Manager” roles.Madrid, Community of Madrid, Spain 2 days agoTOD'S Group - ECI Madrid - Assistant Store ManagerMadrid, Community of Madrid, Spain 3 weeks agoASSISTANT STORE MANAGER TIENDAS FLAGSHIP - MADRIDMadrid, Community of Madrid, Spain 8 months agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 4 months agoXiaomi Store Retail Assistant - Part TimeMadrid, Community of Madrid, Spain 3 weeks agoMadrid, Community of Madrid, Spain 1 month agoMadrid, Community of Madrid, Spain 1 day agoAssistant Store Manager, Plaza Norte 2 Store -40h-Madrid, Community of Madrid, Spain 2 months agoMadrid, Community xsgfvud of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 17 hours agoAssistant Store Manager Luxury Brand - MadridMadrid, Community of Madrid, Spain 2 years agoMadrid, Community of Madrid, Spain 5 days agoMadrid, Community of Madrid, Spain 2 months agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 2 weeks agoMadrid, Community of Madrid, Spain 2 days agoASSISTANT STORE MANAGER PLENILUNIO TEEN (NUEVA APERTURA)Madrid, Community of Madrid, Spain 4 weeks agoLeganés, Community of Madrid, Spain 3 days agoMadrid, Community of Madrid, Spain 1 week agoAssistant Store Manager Premium Brand - MadridMadrid, Community of Madrid, Spain 2 years agoMadrid, Community of Madrid, Spain 4 weeks agoMadrid, Community of Madrid, Spain 1 year agoMadrid, Community of Madrid, Spain 3 days agoASSISTANT STORE MANAGER FLAGSHIP MADRID CENTRO (REF ID: MSSM)Madrid, Community of Madrid, Spain 1 month agoMajadahonda, Community of Madrid, Spain 2 weeks agoAssistant Shop Manager - Madrid C.C. 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