Customer Service Medical Panel
hace 2 semanas
We are looking for a **Customer Service Medical Panel German Native/bilingual speaker **with experience in customer loyalty to join our Multicultural team with more than 54 different nationalities. If you want to play a key role in a multicultural, dynamic and committed fun team this is a great opportunity. This is a temp position available to work remotely anywhere in Spain. **Essential Functions** - Under close guidance and supervision, administers routine data collection. - Initiates calls to doctors using a prepared engagement strategy. - Promotes doctors’ consents to participate in direct marketing activities as recommended. - Initiates follow-up calls with doctors to achieve maximum rate of return, following prescribed script. Processes extra information requests from HCPs/ gatekeeper, responding to some routine questions and referring non-routine questions to manager - Check and update HCPs available information in order to maintain the database up-to-date **Skills & other requirements**: - High School Diploma or equivalent Req - Native German speaker Req - Has lived in Switzerland/ has knowledge of Swiss medical system Pref - One (1) years exposure to medical products and/or doctor’s offices Pref - Good communication skills. - Ability to follow established procedures to resolve routine matters. **We invite you to join IQVIA** - IQVIA recognized by Great Place to Work as the third best company to work for in Spain (March 2020) - FORTUNE Magazine's World's Most Admired Companies list for the third year in a row. - Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO) - Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year. A site-nominated award recognising contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity. - IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries. IQVIA is an **equal opportunity employer**. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“ We know that meaningful results require not only the right approach but also the right people. Regardless of your role, **we invite you to reimagine healthcare with us**. You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there
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Customer Service Support
hace 2 semanas
Madrid, España Page Personnel España A tiempo completoPunto de referencia único con los clientes, aportando un valor añadido en el aumento de su satisfacción. - Recepción y gestión de solicitudes tanto de Servicio externas(de cliente): reparaciones, mantenimiento de equipos y revisiones, así como de Servicio internas(de otros departamentos CZ):instalaciones/desinstalaciones (ventas, cursos, préstamos) -...
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Field Service Engineer – Medical Devices
hace 2 días
madrid, España ZOLL Medical Corporation A tiempo completoA medical device company in Madrid is seeking a Field Service Engineer responsible for providing technical support and service for their products. The role requires a relevant engineering degree and at least 3 years of hands-on experience. Expect an 80% travel commitment across Iberia, ensuring customer relationship management and compliance with medical...
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Field Service Engineer
hace 2 semanas
Madrid, Madrid, España ZOLL Medical A tiempo completoAcute Care TechnologyZOLL's Acute Care Technology Division develops life-saving products and software solutions for emergency services, hospitals, public safety and the military. Its portfolio includes AEDs, trauma kits, ventilators, temperature management solutions and much more.The Field Service Engineer is responsible for providing technical support,...
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Field Service Engineer
hace 2 semanas
Madrid, España ZOLL Medical Corporation A tiempo completoOverview ZOLL's Acute Care Technology Division develops life-saving products and software solutions for emergency services, hospitals, public safety and the military. Its portfolio includes AEDs, trauma kits, ventilators, temperature management solutions and much more.The Field Service Engineer is responsible for providing technical support, service, and...
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Field Service Engineer
hace 1 semana
madrid, España ZOLL Medical Corporation A tiempo completoOverview ZOLL's Acute Care Technology Division develops life-saving products and software solutions for emergency services, hospitals, public safety and the military. Its portfolio includes AEDs, trauma kits, ventilators, temperature management solutions and much more. The Field Service Engineer is responsible for providing technical support, service, and...
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Customer Service Manager
hace 1 semana
Madrid, España Page Personnel España A tiempo completoLead the Customer Experience Team to deliver a seamless customer experience Support, guide and coach the Team Leaders in their daily operations to ensure top quality and performance at team and individual level Define HR development plans in order to reach the Customer Experience commitments Propose Improvements within the Customer Experience teams to remain...
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Customer Service Advisor, Spain
hace 7 días
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Customer Service Intern
hace 2 semanas
Madrid, España Boston Scientific Corporation A tiempo completo**Customer Service Intern**: - Remote Eligible: Hybrid- Onsite Location(s): Madrid, M, ESBoston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year. We’re at the forefront of the medical device industry - leading, evolving it to address unmet and emerging...
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Microsoft Dynamics 365 Customer Service, Hibrido
hace 1 semana
Madrid, España PANEL Sistemas Informáticos A tiempo completoMicrosoft Dynamics 365 Customer Service ¡Buscamos Especialista en Microsoft Dynamics 365 Customer Service Workspace! ¿Tienes experiência sólida en entornos Dynamics 365 y quieres formar parte de un equipo puntero? Este proyecto es para ti. ¿Qué buscamos? Experiência demostrable en Microsoft Dynamics Customer Service Workspace Conocimiento de Copilot...
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Field Service Engineer
hace 1 semana
madrid, España Johnson & Johnson A tiempo completoA leading healthcare company is seeking a Technical Customer Support Specialist in Madrid. This role involves providing essential on-site customer support for J&J medical equipment, ensuring high-quality service and maintenance. Candidates should possess a minimum of an associate degree and experience in the medical field, ideally with ophthalmic equipment....
