Customer Helper

Substitute
- 40 Hours

**Salary**
- Competitive

**Country**
- SPAIN

**What you will be doing...**

we have a great opportunity for a **Duty Manager** to join our** Ground Operations Team in Reus**.

Reporting to the **Station Manager**, the **Duty Manager** is responsible for
- Leading the customer facing Teams at the airport to deliver **excellent customer service**:

- ** On time performance**and management of our **safety-first culture**

Working on a shift basis, this is a varied and fulfilling role with significant people and operational responsibility.
- A driven and motivated manager committed to the development of an operational team and who shares our passion for delivering the highest standards in customer service and safety
- Have a** proven track record** of managing others in a fast-paced environment
- Have knowledge of Ground Operations and airport processes
- The ability to show flexibility and be forward thinking in challenging operational situations
- Fluent in **Spanish and English.**

**In return, we offer the following**:

- Competitive salary
- Positions available across Europe
- Comprehensive training
- Free uniform
- Rosters given in advance
- Monthly 1-1 and coaching sessions
- Great team spirit and atmosphere
- Chance to make a real difference to our customer’s holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 13 UK bases.

**Division**

**Careers With Us**
- Airline

**Careers Dept**
- Operations

**Careers Team**
- Ground Operations - Central Support

**Business Area**
- Ground Operations Spain & Portugal

**Team**
- Duty Manager Spain