IT Support L1
hace 7 días
**Job Information**:
Date Opened
**11/20/2024***
Job Type
**Permanent***
Industry
**IT Services***
Work Experience
**1-3 years***
City
**Palma de Mallorca***
State/Province
**Balears (Baleares)***
Country
**Spain***
Zip/Postal Code
**07001**
Actualmente estamos en búsqueda de un IT Support para uno de nuestros clientes del sector servicios ubicado en Palma de Mallorca.
**Requirements**:
**Requisitos Técnicos/Experiência en**:
- **
- Soporte a usuarios en remoto y presencial.
- Configuración de aplicaciones y quipos (entorno Windows con MDM Intune).
- Seguimiento y resolución de incidencias.
- Experiência en administración de O365 (one drive, sharepoint y exchange), AAD, antivirus MDE, etc.
- Experiência en el uso de la herramienta de ticketing de Jira.
- Soporte a eventos (conexión de dispositivos audiovisuales, dispositivos de audio, etc.)
- Recepción de material, gestión de stock, inventariado, albaranes, etc.
**Imprescindible**:
- Dar respuesta a situaciones complejas, con rapidez y eficiencia.
- Tener capacidad para trabajar en equipo.
- Tener dotes para la comunicación y la gestión de tareas.
- Proactividad, planificación y coordinación de proyectos.
- Reportar a los proveedores de servicio y áreas relacionadas cualquier falla, así como su seguimiento y comprobar su resolución mediante la herramienta de tickets.
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