Customer Integration Manager

hace 3 días

Alicante, España Curaleaf A tiempo completo

At Curaleaf International, we're not just participating in the cannabis industry—we're leading it._

As part of the world’s largest cannabis company, Curaleaf Holding, Inc., we are powered by a strong presence at all stages of the supply chain. Our unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, our emphasis on quality and expertise aims to deliver safe and legal cannabis.

**Our Vision**: To shape the future of cannabis through our commitment to research and product excellence

**Our Mission**: To be the world’s leading cannabis company consistently delivering superior products and services and driving the global acceptance of cannabis.

**Our Values**: Lead & Inspire Commit to Win Driven to Deliver Excellence Customer Obsession One Curaleaf

**Position**:
We are seeking a proactive and detail-oriented **Customer Integration Manager** to join our Supply Chain team. As Customer Integration Manager, you will play an essential part in ensuring a seamless onboarding experience for new customers and the successful introduction of new products. You will serve as the key operational link between our internal teams and external partners, coordinating cross-functional efforts to deliver a smooth and efficient integration process.

Duties will include, but not be limited to:

- Coordinating the setup of new customers across departments
- Overseeing the setup of new products for both new and existing customers.
- Managing project timelines using Smartsheet and ensuring alignment with internal stakeholders, acting as main point of contact across departments.
- Ensuring timely creation and updates of all relevant documents.
- Handling PO management and import permit coordination.Ensuring clear communication and alignment of priorities across departments.

**Requirements**:

- Strong organizational and project management skills, able to manage multiple priorities.
- A proactive mindset, able to anticipate potential roadblocks and take initiative to resolve them.
- A high level of attention to detail and accuracy
- Previous experience in a project coordination, supply chain, or customer operations role, including multiple stakeholder management.
- Demonstrated experience working cross-functionally and leading customer-facing meetings or project updates
- Proficiency in project management tools (e.g., Smartsheet, Microsoft Project, or similar platforms).
- Proficiency in both English and Spanish

Although not essential, it would be beneficial to have:

- Experience in regulated industries, particularly pharmaceutical, life sciences, or cannabis.
- Working knowledge of ERP systems
- Familiarity with documentation processes
- Previous experience coordinating international shipments and managing import/export documentation.
- Project Management certification

Multilingual skills are an advantage, especially in languages relevant to our international operations.

**Other information**:

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