Senior Manager, Consumer Research

Match Group is a leading provider of dating products available in over 40 languages to our users all over the world. Our portfolio includes Tinder, Match, OkCupid, Hinge, PlentyOfFish, and others, each designed to help singles find a meaningful connection.

The market leader in the dynamic and evolving category of dating is offering opportunities in the Strategy & Research department’s consumer research team.

Our Consumer Research team is a part of a larger Strategy and Research team. Researchers in our org play a consultative role to various stakeholders to help make smarter, customer-centric decisions by providing them with deep insights into our markets, consumers and users. It’s fast paced and you’ll be working across a few different brands, so being organized is key

How you’ll make an impact:

- We are currently seeking a bright and motivated individual who has the ability to think strategically and can execute various projects throughout their lifecycle. You will work closely with other research team members in the design, development, and deployment of key research projects across brands. Some of your main responsibilities will be:

- Lead research studies for Match Group in EMEA. Must be able to design, structure and manage quantitative and qualitative research.
- Partner with business stakeholders to translate business questions into a study design that will help them solve for a solution to the problem.
- Collaborate and lead with design and development of online questionnaires.
- Coordinate and work with research suppliers on key research projects with regard to sampling, fieldwork, quality control, quota management, etc.
- Analyze and synthesize data using SPSS, Excel and other analytical tools to draw meaningful, actionable business insights
- Preferably be able to moderate on qualitative research projects, including focus groups, 1:1 interviews, ethnography, online discussions, etc.
- Serves as the voice of the consumer in all interactions with internal team members.
- Develop presentations, charts and graphs from raw data to answer business questions.
- Participate in short term and long term strategic planning for consumer research initiatives across businesses
- Travel will be required.

**What’s the team like?**
- Our Consumer Research team is a global team supporting various brands in the Match Group portfolio.

We could be a match if you have:

- Academic degree in a quantitative field of expertise like Statistics, Math, Social Science etc. A graduate degree in a relevant field is a plus.
- At least 8+ years of hands-on experience with consumer research, preferably both at a market research supplier and client side.
- Experience and deep knowledge of consumers in Europe and Middle East.
- Experience working in an international organization with ability to work with colleagues in multiple time zones.
- Must thrive in a lean, hands-on, and fast-paced environment. That means you’re willing and happy to get your hands dirty and own all stages of research from survey programming to presenting to the executive team.
- Experience with a wide array of brand, marketing/advertising and consumer research methodologies, both quantitative and qualitative.
- Experience in designing and writing online questionnaires and day-to-day project management of fielding studies.
- Strong analytical skills with hands-on experience in statistical analysis, as well as proficiency with statistical software packages (SPSS).
- Strong attention to detail and ability to quality check at various stages of the research process to ensure accuracy.
- Ability to build constructive and effective relationships with a broad and diverse group of business partners.
- Ability to present information in an action-oriented way to individuals, small groups, leadership, and peers.
- A motivated learner, who is willing to stay up to date with the latest research methodologies and skills.
- Online dating knowledge or experience is a plus
- We value diversity at our company and will never discriminate based on someone’s race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._