Pre-sales Consultant

hace 7 horas

Madrid, España Broadvoice A tiempo completo

**POSITION DETAILS**:
LOCATION**:Spain/ Remote (from Spain)**

DEPARTMENT**:Sales**

REPORTS TO**:Director, Pre-Sales**

***:
GoContact and Broadvoice - a combined company. Acquired by Broadvoice in 2021, becoming part of an American group, with unique position in the market, present on four continents: North America, South America, Europe and Africa.

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with Integrated omnichannel and artificial intelligence solutions. The technology is characterized by guaranteeing the security and robustness of operations and reducing technological complexity in Contact Center management, Eliminating the barrier between people and technology.

GoContact is looking for a Pre-Sales Consultant to join our growing team in Spain. In this dynamic role, you will win, support our great national growth we are recruiting to strengthen our Pre-Sales team.

**YOUR DAY-TO-DAY**:

- Pre-sales for the Contact Center area.
- Requirement gathering with customers.
- Preparation of responses to RFI’s.
- Preparation of response to RFQ’s.
- Preparation of response to Public Tenders.
- You will be responsible for the technical Presentation of the Contact Center Solution.
- Identification of new features to be developed within the scope of Contact Center solutions

**WHAT YOU BRING TO THE TEAM**:

- Higher qualification in the area of engineering or similar;
- Experience of operations in Contact Centers **(mandatory requirement).**:

- Pre-sales experience of voice and Contact Center software solutions (preferred factor)
- Contact and knowledge with windows and operating systems
- Knowledge with databases
- Voice knowledge about IP
- Knowledge with networks and IP Protocols
- Knowledge with scripting tools
- Experience in coordination or project management in the sector is valued (bonus points)
- ** Fluency in English (mandatory).**:

- Availability to travel

**WHY BROADVOICE**:
We are a growing cloud communication company with a passionate team on a mission to inspire meaningful human connections. Our goal is to personalize the way we communicate so that no matter where work happens, our technology makes it brilliant for teams to connect with what matters most.

Broadvoice has been recognized by Deloitte Technology Fast 500 and Inc 5000 Fastest Growing Private Companies. Our employees enjoy a comprehensive benefits packages including paid vacation and holidays, professional reimbursement, plus many other perks.

Broadvoice is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform their job functions. If this position requires travel, you may be required to pass a drug screen. **Broadvoice does not sponsor work visas.

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