Data Centre Technician

NexGen Cloud is a rapidly growing IaaS company focused on providing innovative cloud solutions and infrastructure services. Our GPU cloud infrastructure solutions accelerate development in industries such as Artificial Intelligence & Machine Learning, VFX & Rendering, Data Science & IoT, and Computer Aided Engineering & MDO.

We are dedicated to helping our clients navigate the complexities of the digital world and achieve success through cutting-edge, scalable, secure and affordable solutions.

At the company's heart stands a group of very talented, experienced, and motivated individuals who want to make a positive change and a lasting impact on the tech world.

**Position Summary**:
**Key Responsibilities**:

- Install, configure, and maintain hardware components including servers, storage devices, networking equipment, and other peripherals within the data centre environment.
- Work with DC providers to manage day-to-day operations of facilities, including maintenance, installations, upgrades, and repairs.
- Oversee data center performance metrics and implement improvements to optimize efficiency and reduce downtime.
- Perform cable management tasks, including routing, labelling, and organizing cables to ensure optimal performance and accessibility.
- Maintain accurate documentation of hardware configurations, cable layouts, inventory records, and other relevant information.
- Monitor stock levels of hardware components and consumables, and coordinate procurement activities as needed to ensure adequate supply levels.
- Conduct regular audits of hardware and cable infrastructure to identify and address any issues or discrepancies.
- Collaborate with other team members and stakeholders to coordinate maintenance activities, equipment upgrades, and installations.
- Provide technical support and assistance to other teams as needed, including troubleshooting hardware-related issues and implementing solutions.
- Communicate effectively with internal teams, external vendors, and clients to coordinate activities, provide updates, and ensure alignment with project timelines and objectives.

**Qualifications and Skills**:

- A bachelor's degree in computer science, information technology, or a related field is preferred although relevant experience will be considered in lieu.
- Proven experience working in data center environments, with a strong understanding of data center operations and best practises.
- Demonstrated expertise in hardware installation, configuration, and troubleshooting, including servers, storage devices, networking equipment, and peripherals.
- Proficiency in cable management techniques and practices, with the ability to organize and maintain neat and tidy cable layouts.
- Experience with inventory management and stock control processes, including tracking and ordering hardware components and consumables.
- Excellent documentation skills, with the ability to create and maintain accurate records of hardware configurations, cable layouts, and inventory records.
- Strong communication skills, both verbal and written, with the ability to effectively communicate technical information to a diverse audience.
- Ability to work independently with mínimal supervision, as well as collaboratively within a team environment.
- Strong problem-solving skills and attention to detail, with a proactive approach to identifying and resolving issues.
- Relevant certifications (e.g., CompTIA A+, Network+, Server+, Cisco CCNA, etc.) are a plus.

**What We Offer**:

- Competitive salary
- Opportunity to work with a diverse team of talented professionals who are passionate about technology and innovation.
- A collaborative and supportive work environment that encourages professional growth and development.
- Exposure to cutting-edge technologies and the opportunity to make a significant impact on the future of cloud computing.
- Department- Tech- Role- Senior Infrastructure Engineer- Locations- Remote