Head of Engineering

DT One operates a leading global network for mobile top-up solutions, innovative mobile rewards and airtime credit services.

We're able to provide greater access to digital communications for over five billion people across emerging economies, resulting in more active participation in the global economy. Our global network interconnects more than 550 mobile operators across 180 countries and delivers smarter data-driven mobile solutions to ensure that no one is left unconnected.

Founded in 2005, the DT One team is headquartered in Singapore with regional offices in Dubai, Miami, Nairobi, London and Barcelona.

**Context of the role**

We're looking for a Head of Engineering (CORE Platform) who is passionate about the FinTech industry, and wants to work in a disruptive, fast-growing and exciting environment.

As the Head of the Core Platforms Engineering team, you will be primarily responsible for DT One's CORE platform. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from inception to deployment to operations.

As the Head of Engineering(CORE Platform), you have to be comfortable around both back-end and front-end coding technologies, development frameworks, and third-party libraries. This skill set should also extend to cloud platforms, systems administration, DevOps/SRE tools and systems, data design and database tuning, CI/CD and SRE practices, among others. Finally, you would also be a team player with a knack for delivering production-grade mission-critical platforms and software, with a strong emphasis in delivering optimal user experience.

**Responsibilities**

We're looking for a highly driven, self-motivated, technically proficient technology leader who is truly excited about having a meaningful impact within the company. In this role, you will combine a startup mindset with the scale of an industry leader.
- Lead a team of engineers and accountable for maintaining the CORE platform, ensuring scalability, performance and it meets and exceeds the uptime SLA
- Provide L3 support for production & critical issues as & when required
- Mentor a global network of software, solution delivery, and infrastructure engineers, providing guidance to enhance their technical and professional skills.
- Design and develop scalable, robust, and highly-efficient software systems.
- Collaborate with cross-functional teams including product managers and operations to define product roadmaps and align on project objectives.
- Write, create, and design comprehensive technical references and documentation.
- Contribute to strategic planning and decision-making in the greater technology team, continuously improving development processes, tools, and methodologies.

**Requirements**:

- Bachelor's degree in Computer Science, Engineering, or related field; a Master's degree is preferred.
- Minimum of 10 years of experience in software development with a track record of developing and/or leading teams in producing production-grade low-latency APIs.
- Proven track record of successfully delivering large-scale critical software projects.
- Strong expertise in the following programming languages: Perl, Go; Demonstrable open source contributions in these languages is a plus.
- Strong technical foundation and hands-on expertise in open-source and cloud technologies; demonstrable hands-on expertise in AWS and Unix systems
- Strong architectural and system design skills in technologies such as distributed systems, cloud computing, event driven systems, and REST API design.
- Strong expertise with various datastores (RDBMS, NoSQL, Event Store, Messaging Queues, etc); demonstrated experience in database performance tuning and administration is a plus.
- Demonstrated expertise in setting up CI/CD pipelines; hands-on experience in Jenkins Pipelines, GitHub Actions, and similar technologies is a plus.
- Demonstrated expertise in instrumenting mission-critical distributed systems and setting up monitoring, alerting, and escalation processes for mission-critical systems; hands-on expertise in Grafana/Prometheus, DataDog, Splunk and similar technologies is a plus.
- Excellent problem-solving, analytical, and communication skills.
- Proven track record of providing technical leadership and direction for software development teams.
- Excellent organizational skills to successfully coordinate the efforts of the team.
- Ability to think strategically, anticipate future developments, and provide vision.

Although we believe that we have chosen the most optimal tech stack to solve our issues, we expect our engineers to architect and implement their own solutions.

Our core services tech stack is hosted on Amazon Web Services.

Our main tech stack consists of PostgreSQL, Redis, MongoDB, SQS, Perl, Go, Python, Node.js, Vue.js, and Docker.

We can offer you an environment where we have a culture of learning and feedback. You will be challenged to own your code —write, test, deploy it, mul