Student Internship

hace 5 días

Barcelona, España Milestone Systems, Inc. A tiempo completo

Our Scandinavian culture is based on our dedication to put people first. It's how we grow our culture, our business and our community. Investing in people is how we do it.

Are you eager to join the global industry leader in video management software and an international company in rapid growth? Are you a service minded, results-oriented student wishing to acquire experience in a rapidly growing sector?

We offer you an up to one-year internship agreement with your university, with a flexible time schedule and the possibility of integrating the company upon successful completion of the internship.

If this sounds good, then Milestone Systems might be the place for you; the future is in your hands

You will be part of

Milestone Technical Support (MTS) is an international support team dedicated to providing excellent Customer / Partner satisfaction. We operate on a global scale, in a fast-paced dynamic environment, united by one common passion - to be the best. With the challenges you will face in this exciting team, there will be plenty of opportunities to grow both personally and professionally.

What does our team do in a typical day at Milestone

Technical Support is typically the first point of contact for Milestone Partners, and therefore plays a key role in helping Milestone achieve its mission of providing excellent Customer / Partner knowledge and satisfaction.
- Understanding our products and tools.
- Providing technical support over phone and chat.
- Ensures that all relevant communication, documents, and files related to the case are accurately archived in the support system.
- First point of contact for basic/simple customer-facing issues, normally handled by the Partner or by Milestone Helpdesk.
- Identifying failures of the basic functionality of the product such as video not recording, installation failing, etc.
- Troubleshooting product or Windows environment error messages.

Are you studying something related with IT and enjoy working with computers and software? Do you want to put your knowledge into practice and learn in a dynamic environment and at the forefront of the latest technology?

Desired Qualifications
- Basic IP Network knowledge
- Basic storage technologies knowledge
- Troubleshooting skills
- Technical understanding and practical experience with Microsoft Windows operating systems and relevant technologies
- Good analytical problem-solving capabilities
- Excellent communication skills and fluency in English and any European language (Spanish, French or Sweden), both written and verbal.

Milestone Supports Your Wellbeing and Growth
- Flexible hours.
- Public transport allowance.
- Gym allowance.
- Ticket Restaurante vouchers.
- Learning and trainings plan to develop your career.

Want to hear more?

If you want to take on this exciting challenge and to become

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