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Service Director Intl.
hace 3 semanas
**Description**:
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day.
**As the face of our customers, here’s what you will do**:
- Entails working with the ground handler to supervise check-in, ramp and baggage operations for the arrival and departure of united flights and ensuring vendor compliance with all security requirements and regulations
- Meeting, boarding flights and assisting customers wherever required
- Other duties including back office administration and full operational supervision to ensure the smooth and professional service to our customers, both internal and external
**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.**
**Qualifications**:
**What’s needed to succeed (Minimum requirements)**
- High School Diploma / GED or equivalent school leaving certificate
- Proven track record of reliability
- Professional image and appearance
- Strong communication skills
- Conflict resolution and decision making, with the ability to lead
- Must be fluent in English and Spanish (written and spoken)
- Flexible approach to work standards and duties
- Must be able to live and work in Spain/EU without visa sponsorship or support
- Must be able to work any shift/any day including holidays, weekends and/or nights in a 24 hour operation
- Attendance is required at work location
- Public contact / customer service experience
- A minimum of 2-3 years previous work experience in airport operations
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
**Preferred**
- International GSC qualified
- Experience leading Union personnel
- Fluency in other European languages (written and oral)
- Working knowledge of the region preferred
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
