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Danish Customer Service for Mercedes-benz

hace 2 semanas


Barcelona, España Teleperformance Greece A tiempo completo

**_If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands_**:
We are looking for Danish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

**_ _**_Be part of the change and join us in beautiful Crete_**

***What you will do**:

- Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise - addressing customers’ concerns in a professional and timely manner
- Provide accurate and effective roadside assistance
- Turn every customer into a happy customer
- Exchange ideas and solutions with your colleagues
- Enjoy your time in Crete

**What you will bring**:

- Fluency in Danish
- Very good use of English - both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative for at least 6 months will be preferred
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer

**What we offer**:

- Complete relocation support (flight ticket to Chania, Crete, pick-up & drop - both at no cost to you)
- Free accommodation or extra accommodation bonus, throughout the entire employment period
- Competitive monthly salary + 2 extra salaries per year
- A generous bonus scheme
- Fully remunerated training by certified instructors
- **Refer-A-Friend**: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Consistent support for anything you may need along the way
- State-of-the-art premises - including an amazing activity room with a fully-equipped gym, table tennis table and TV
- **Special events **as well as** **community & social responsibility initiatives**:

- Free online Greek language courses
- Professional growth & **development opportunities** **within a multicultural, safe and fun workplace
- Work for a** **Great Place to Work-Certified Company** **that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering **equal opportunities** **to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than **12,000** people from **110+** nationalities.

***Thinking about relocating and wondering about cost of living in Greece? Get an idea here**:
Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is considered to be quite low, **according to Greek authorities and the EURES network**. No wonder Greece is a popular destination for tourists and expats alike.

***Find out more**:
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