Solution Consultant Manager

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to **#MoveAtTheSpeedOfRight.**

Be in the driver’s seat of your career as a **Solution Consultant**with the industry leader
- and build a career you can trust.

**Essential Duties & Responsibilities**:

- The ability to confidently present and articulate the business value of Accertify’s solutions to managers and executives of all levels (namely, client-facing stakeholders)
- The ability to uncover the challenges and issues clients face by executing successful and targeted discovery sessions, demonstrations, and workshops
- Partner with the Sales team to engage with clients to define, create, and present solution prototypes, scoped into statements of work
- Partner with the Implementation team to ensure solutions identified are implemented and aligned with both the client’s and Accertify’s strategies
- Be a thought leader who is curious and can create new solutions using out-of-the-box thinking
- Be self-motivated, flexible, and take initiative
- Demonstrate a working knowledge of Online Fraud, Chargebacks (Disputes), and Payment Processing life cycle
- The ability to address security, cloud computing, and Payment Card Industry (PCI) standards
- Deliver product, technical, and security-related responses on RFPs/RFIs
- The ability to manage multiple client engagements simultaneously
- Understand Machine Learning concepts for Fraud modelling
- Work as a team player by contributing, learning, and sharing new knowledge
- Lend efforts towards maintaining our Demo environment

**Skills & Qualifications**:

- Bachelor’s degree or equivalent
- Experience in a comparable pre-sale, sales engineering/solution consultant position, supporting the sales cycle in selling Software-as-a-Service or other high value business solutions
- Highly organized self-learner with excellent prioritization abilities
- Strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques
- Ability to negotiate and offer alternatives to the client on setting up the appropriate integration and risk logic
- Superior presentation and demonstration skills
- Strong creativity and problem-solving skills
- Client stakeholder management experience at a range of levels
- Working knowledge of online fraud prevention platforms, with a strong understanding of payment risk principles, including techniques or platforms used to mitigate e-commerce fraud
- Knowledge of data integration, relational databases, API’s, machine learning, and web technology
- Ad hoc travel requirement around 20-30% each month (generally short European trips and occasional visits to the US)
- European languages, in particular French, Spanish, and German, are an advantage.

**Additional Details**:

- This role is a hybrid (3 days in office) opportunity to work from our Accertify Madrid office location: Calle Albacete, 5, 7th Floor, 28027, Madrid, Spain

**Why Join Accertify?**
At Accertify, we believe in investing in our people. We offer a comprehensive suite of benefits to support your success both professionally and personally:

- Health & Wellness: Medical, dental, and vision coverage for you and your family.
- Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
- Financial Growth: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources.
- Career Development: Training programs, mentorship opportunities, and growth potential within the company.
- Wellness Support: Mental health resources, fitness perks, and wellness programs.
- Family-Friendly Perks: Parental leave, adoption assistance, and flexible work arrangements.
- Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.