Sales Executive

Are you ready to grow your dream career while making others' vacation dreams come true? Ours is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

OVERALL RESPONSIBILITIES:

- Provide appropriate information to all guests with accuracy, attention to detail and product knowledge.
- Perform sales presentation to potential owners generated through marketing programmes and self-generated leads.
- To maintain and exceed minimum performance standards as established by the Sales management on a period basis.
- Liaise with administration department / client to ensure payment schedules are delivered on time and meet future payment requirements.
- To obtain referrals from new and existing owners.
- Follow up on sales leads, self-generated or provided by Sales Management and amend accordingly to improve sales results.
- Review own performance with Sales Management and amend accordingly to improve sales results.

ESSENTIAL JOB FUNCTIONS:

- To properly learn and execute the endorsed sales process using the counselor sales person philosophy
- To maintain an attitude of customer service throughout your dealings with guests and owners.
- To assist your owners when necessary with bookings, queries etc.
- To commit to a personal on-going self-development programme
- To establish supportive and positive interaction with other Associates
- To strive for a personal sales volume 20% above your established target and to maintain a volume per guest as dictated by Sales Management
- To generate maximum amount of owner related business, through reloads and referrals. After first year a minimum of 25% total net volume is expected.
- Remain current on company and industry information.
- Through professional persuasion, generate qualified prospective purchasers to attend the company's sales presentation.
- Qualify clients according to the 'details of participation' of any given programme.
- Be able to explain promotion terms and conditions to guests that may qualify for a general information (GI) tour.
- Co-ordinate appointments and the time of arrivals with the front desk at the Sales Centre.
- Responsible for contacting In House clients and Owner Referrals in order to generate tours following the company guidelines for In House and referral business.

OTHER:

- Perform all tasks in a timely and accurate manner ensuring all deadlines are met
- Have a professional and positive attitude
- Maintain a working knowledge of all the company's product lines
- Perform other related tasks as assigned by management.
- Comply with company policies and procedures.
- Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
- Demonstrate total understanding of the culture and processes of the organization.
- Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
- Participate in formal training sessions offered by management team.
- Attend daily huddles and regularly scheduled team/manager meetings.
- Assist in the development and mentoring of other Sales/Membership Executives as requested.
- Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.

JOB QUALIFICATIONS:

- Must speak fluent English, German and Spanish, preferably
- Excellent customer service and communication skills
- Good organizational skills

We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.