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Is&t Manager Junior Spain

hace 3 semanas


Madrid, España Louis Vuitton A tiempo completo

POSTE

Main Missions:

- Accountable for the communication with Business (identification of business needs, secure rollout,)
- Accountable to provide and organise support for the whole region
- Accountable to provide regular update to the business on going project
- Accountable for Security and Privacy policy implementation and respect
- Budget management

IS&T Management:

- To ensure an ongoing interaction with the store managers, head office, identify and analyse news need
- To be involved on transverse EMEA Zone projects and initiatives
- To propose, define and manage plans to regularly update/upgrade software and hardware
- To supervise local IT external 3rd partners
- To verify that LV Europe/central IS&T standards are successfully applied and followed
- To verify correct management of security policies & privacy law enforcement
- To ensure a continuous improvement strategy in IS&T support
- Find out Support & Operation synergies between sites in order to optimise deployment, support, allowing budget optimisation.

Support:

- To ensure specific support for VIP, and other maison
- To participate and coordinate in local on-site support operations as needed, including site openings, relocations, closures and special projects
- To control that site, via regular visits are conformed to LV Guideline, and define action plan in case of issues. Warranty the good maintenance of site
- To manage the device renewal and the proper management of devices stock
- To address productions issues in a timely and efficient manner: perform the necessary investigation and analysis to solve the issue
- To Ensure communication and reporting with site and direction
- To secure critical activities


Budgeting
- To work on IS budget construction and IS budget updates
- To monitor expenses and to propose actions to keep them in line with the IS budget
- Ensure the Operation Budget follow-up in collaboration with EMEA

Purchasing
- To authorise and monitor IT purchases, according to validated budget

External suppliers
- To manage contracts and relationships with external suppliers (for IS&T area)
- To schedule regular meetings with main partner to follow activities
- To verify and update Service Level Agreements (SLA) within 3rd parties managed
- To coordinate usage of external suppliers (for IS&T area)

Special Projects
- On demand, to work on specific projects to be defined by European IS&T team

PROFIL
- Strong and effective interpersonal communication skills essential
- 5 / 10 years of experience and relevant qualifications in IS&T area
- First managerial experience
- Experience with IS support, run of operations and project tracking
- Previous experience in an international environment,
- Previous experience in retail would be an advantage
- Leadership and autonomy with good reporting skills
- Analytical and problem-solving skills
- Focused on objectives, user satisfaction and mid/long-term results
- Able to work in a fast-paced demanding environment
- A flexible, intuitive and proactive approach
- Fluent English spoken and written.
- knowledge of French language would be an advantage