Senior Agency Partner Manager/ High Value Partner

Company Description
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

**Job Description**:
Shopify is in a unique position to help agencies to deliver on their clients’ digital transformation. We are looking for a High Value Agency Partner Manager - with significant experience generating new enterprise business through agency alliances, channels partners, and ecosystem growth.

This role is responsible for identifying, onboarding and managing a portfolio of high value partners in Spain as well as selecting other potential partners that can be nurtured into our Plus Partner program for the first time.
**Agency Onboarding, Enablement & Management (50% of time)**
- Build strong relationships with key Agency partners in Spain
- Establish a plan for on-boarding and scale high performing agency partners
- Align closely with enablement to ensure our agencies have the right knowledge and effective product adoption to be successful
- Support on issue resolution or general inquiries on behalf of the partners
- Align with partner marketing on co-marketing initiatives for select agencies
- Utilize data to keep track of partner performance and identify areas of focus for each partner
- Understand the business goals, strategic needs and partnership opportunities for each of your agencies.
- Assess and support the onboarding of new potential Plus Partners that meet the criteria of our Plus Program

**Portfolio Strategic Planning (15% of time)**
- Define and execute on strategic approach for sourcing, marketing, managing and growing agency partners in Spain
- Utilize data to inform your portfolio strategy and customize your support across different agency types
- Ensure your portfolio partners continue to prosper (the today) while working in collaboration with the business to define and activate future plans (the tomorrow)
- Surfacing opportunities for market growth and enablement opportunities through qualitative and quantitative research
- Clearly articulate the value of the Partner Program and advocates for Partners across Shopify, providing transparent context in cross-team activities
- Define OKRs for your partner portfolio at the start of each quarter

**Regional Development (15% of time)**
- Work with your cross-functional colleagues in other Business Units/teams across Shopify, and Global Teams on over-arching projects and deliverables that cater to the regional mission
- Adopt the regional mission statement and business/operational plans by executing tactics within the region
- Work with the global program on the modular adoption of global activities for the benefit of region and craft
- Determine scalable approaches for how you execute your role, to benefit the team and program
- Support regional expansion plans within EMEA as required

**Process & Operations (20% of time)**
- Ensure operational elements of the role are conducted on a weekly basis, including (but not exclusive to) regional data management, partner performance metrics, cross-department metrics, project plans, salesforce management, and agency case assignment

**Qualifications**:

- You have at least 6 years of experience in enterprise ecommerce, agency, holding co or partnerships
- You have a passion for ecommerce, agencies and partnerships
- 2+ years experience in Sales.
- You have excellent written and oral communication skills in Spanish and English
- Understand of all aspects of agencies, from a business, financial, and strategic perspective, and day to day (employee resourcing, selling, marketing, service development)
- Have established relationships in Spain with commerce agencies, technology providers, and other potential businesses that complement the commerce lifecycle
- Previous experience working for a service provider within the eCommerce space (preferably an agency), or experience managing agencies within a tech company
- You have an agile growth mindset and adapt well to a fast moving environment
- Be a self-starter, proactive, and able to embrace uncertainty, while demonstrating your own initiative
- The ability to deliver on the tactical/admin side of the role (ex. data management, pitch development, project management)
- The ability to demonstrate product knowledge, identify functionality and product-feature limitations in the enterprise space (like local payment methods, or shipping apps for instance) in new EMEA emerging markets, and collaborate with product and engineering teams to develop and execute quick strategic solutions to unlock these markets at scale.

Additional Information
Closing date**:Friday, April 22