Emea - Team Manager

**Location**
- Málaga, Spain**Language**
- English***

**Description**:
**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a** Team Manager** to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract
- Competitive salary and performance bonus, 43.000 - 48.000 Euros gross/year OTE
- Great office location in Benalmadena
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program

**What you’ll experience at Webhelp**

As a Team Manager in our project, you will:

- Build, motivate and mentor a high-functioning Inside Sales team, to lead and drive sales conversations; hire new Sales Agents; typical team size of 10+ employees
- Lead team members through example. Lead and coach team members through strong call coaching of their customer sales calls, demos and experience sessions over Teams
- Lead team to meet and exceed monthly, quarterly and annual team targets by generating sales pipeline, accelerating active opportunities and driving to close
- Accurately assess risk and identify exceptional performance plans in weekly deal and pipeline reviews with senior management and with the agents
- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy
- Empower your teams to spend more time with customers and partners by removing productivity blockers & unnecessary rhythms
- Ability to design and set productivity and sales targets/quota in line with market trends

**We’ll be a great match if you**:

- Are native or proficient in English
- Have 5+ years of technology related sales or business development experience
- Have 3+ years of team management experience, minimum 2+ years of sales management experience in IT industry. Familiarity with modern sales techniques and tools is preferred
- Possess superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve
- Have experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads
- Work well in a diverse team and enjoy a dynamic and changing environment
- Share our values of commitment, unity, integrity, recognition, and WOW

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

RRQ23-003240-1-EMEA