IT Innovation Operations Manager

We are looking for an IT Innovation Operations Manager to be part of our IT Innovation team.

**Position Snapshot**
- Location: Nestlé Global Tech Hub in Barcelona, Spain
- Type of Contract: Permanent
- Stream: IT Innovation
- Type of work: Hybrid
- Work Language: Fluent Business English

**The role**

In order to complete our IT Innovation Department, we are currently looking for an IT Innovation Operations Manager

You will assume the overarching responsibility to ensure smooth operations of the department. Part of your responsibilities is to ensure discipline in managing and optimizing the product based operating model within the stream by leveraging ways of working set by the O-CIO. You will also be responsible of the IT Innovation portfolio management, ensuring stringent security and compliance, managing the support of the existing and new capabilities and managing the vendor relationships.
Furthermore, you will be manage the department budget and expenses, negotiate contracts, manage the procurement needs and coordinate day-to-day activities and ways of working of the department.
This position offers an unparalleled opportunity to leave your mark on our department's efficiency and effectiveness, and to contribute to our culture of continuous innovation, agility and improvement.

**What you’ll do**
- Drives IT Innovation portfolio management, from demand to delivery and ensures related costs management, security and compliance, which includes
- Lead reviews of any significant portfolio elements on a periodic basis and on demand if they are challenged. Provide visibility on trends and forecasts versus plans and provide recommendations as to whether elements should continue as-is, be significantly changed, placed on hold or discontinued
- Make decisions and recommendations for the portfolios that are clearly linked to stream strategy, objectives and goals, reflecting an awareness of external dynamics
- As mandated and resourced by leadership, ensure and balance the availability of the required skills, competencies, and budget across teams within the product portfolio.
- Ensure the adherence to the appropriate governance functions relating to the portfolios and in accordance with enterprise guidelines, policies and practices
- Supported by the O-CIO Performance Management monitor and support execution as defined per service agreements and take necessary actions in case of deviations
- Manage the department budget and expenses which includes
- Oversee IT Innovation expenses, ensuring that all spending is within budget and delivers good value for money.
- Negotiate contracts and manage relationships with vendors, ensuring that all agreements are fair, beneficial and compliant.
- Have control and manage the IT Innovation Procurement needs.
- If pools exist within a stream or platform can play the pool lead role. The position includes some aspects of advisory and recommendations for identifying, prioritizing, and coordinating resources engaged with all or many of the elements of the IS/IT program portfolio
- Where applicable and possible for certain activities include the support & leverage part of the regional stream to form a mutualized team of resources to deliver services centrally, regionally under the same governance principles.
- Collaborate with product group and/or platform managers to keep up to date the IS/IT product catalog with engaging content for sharing visibility on products, advertising the unique selling propositions of ISIT product, inform on best-in-class implementation via use cases, link to webinars
- Engage with and conduct quarterly (or at other intervals as specified) reviews with senior product managers, business relationship managers and other relevant bodies to validate and assess the product portfolio, execute change, and reprioritize to meet business needs as required
- Conduct regular meetings with the Product group managers and Senior IT Innovation manager to inform and alert them of any issues arising from the performance of the individual elements within the portfolios to assure the on-plan usage and consumption of resources and funding, and to highlight any variances
- Collaborate with senior product managers, BRMs and the business to identify opportunities to optimize operations.
- Manage IT support functions, ensuring that all systems are running smoothly and that any issues are resolved quickly and efficiently.

**We offer you**
We offer more than just a job. We put people first and inspire you to become the best version of yourself.
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Great benefits** including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
- ** Personal and professional growth** through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
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