Project Coordinator with German

**Description**:
**About Us**:
The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it’s not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.

Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software that runs business. By combining software and payment technology, Planet’s creating a world of connected commerce, that makes payments feel good.

We’re growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we’ve the financial capital and expertise to grow our capabilities and reach through acquisition.

**Function Overview**:
As part of Global Operations, you’ll be working with an amazing diverse team of talented and customer centric people across the world. We’re building a world-class operation and you’ll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience.

You’ll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, Tax Free, training, or one of the many other exciting areas in Global Operations. You’ll be presented with unrivalled prospects to grow, learn and develop in your career.

We’re growing fast and are always looking for ambitious individuals who want to be part of the connected commerce revolution.

**Role Overview**:
Ensure that our projects, regardless of business area, are conducted in accordance with agreed agreement, profitability requirements and according to customer expectations to establish/maintain long customer relationships and goodwill in the market.

Act as a hub in the Hoist team to administer and plan the projects together with the partner Project Coordinator

Establish a weekly planning and status control in our project administration system, update where necessary, revise the planning and internal communication with the sales and account management teams. Monthly make a gap/deviation analysis in the different projects with the aim of changing/improving the process.

**What you will do**:

- Check that the total number of projects in ERP/CRM is in line with the Project Management System
- Daily verification of project status against the project management system
- Improve processes/routines in the workflow and ensure its compatibility with other systems
- Support partner project coordinator in daily communication
- Analyze targets and SLAs
- Develop essential key figures to measure quality and profitability.
- Hold weekly meetings with the partner project coordinator
- Revise the planning schedule to keep the Hoist team informed
- Setup and management of Teams tasks & Channels for project communication

**Who you are**:

- Fluent German
- Communication clearly and effectively at all levels
- Ability to establish and maintain positive relationships with clients and colleagues
- Ability to work as a team or autonomously
- Ability to delegate work effectively and motivate team members
- Enthusiasm and commitment to other team members
- Minimum 3 years of experience in Project Administration
- Hospitality industry experience preferred

**Why Planet**:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.

**About Planet**: