Europe Regional Lead

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Position Purpose

You will develop a deep understanding of the regional business strategies, objectives, and priorities, and align I&T initiatives and services to support them effectively.

You will be responsible for coordinating the full range of Information and Technology initiatives across the assigned region(s) such that a fully understood portfolio of I&T change is manageable by Regional Executives.

You will be the primary liaison and interface between the regional leadership team, including ELT members, All I&T Programme and Change teams and TS Service Delivery. Proactively contributes to the development of the business by focusing on continuous improvement opportunities, whether through delivery and use of TS enabled capabilities or the secure use of our systems and data.

Building an intimate understanding of the Regions’ geographically dispersed businesses, driving global standardization in solutions at an organizational level wherever possible to provide maximum return on investment aligned to the overarching TS strategy.

Acting as an advocate for the regional customer in development of, and approval for, the prioritized portfolio of I&T needs, At the same time promotes understanding and alignment to TS goals and objectives at a global level. The true value comes in being able to influence at the appropriate leadership levels on both sides, bringing together a strong partnership between the Business and TS. Focused on meeting the current, future, expressed and unexpressed demands of the function they support and the business, while maximizing returns on I&T investment.

Major/Key Accountabilities

Strategic Alignment:

- Develop a deep understanding of the regional business strategies, objectives, and priorities, and align I&T initiatives and services to support them effectively.
- Identify and prioritize I&T initiatives that will have the greatest impact on the regional business units by being responsible for forming the regional input to the Global TS Portfolio prioritisation process. Working closely with the Regional Transformation Office, Digital, CX and Supply Chain Portfolio teams ensure the TS Portfolio priorities are aligned to Business I&T Product (see definition) requirements.
- Work together with the Brambles Office of the CIO (OCIO) to represent the Region in the Global TS Portfolio prioritisation process. Adjust the Regional portfolio based on outcomes and ensure Region compliance to the Global outcomes.
- Collaborate closely with the Global CIO to ensure the regional I&T strategy is aligned with the overall global TS strategy and corporate goals.

Relationship Management:

- Establish and maintain strong relationships with regional business leaders, including the Regional President and their teams. Act as a trusted advisor to regional stakeholders, providing guidance and expertise on leveraging technology to drive business value and achieve strategic objectives.
- Facilitate communication and collaboration between the central Technology Services function and regional stakeholders.
- Advocate for regional business needs within Global Business Technology Platforms and influence I&T programme design and decision-making processes.
- Influence the regional business stakeholder to adopt existing solutions to ensure synergies, maximise the re-use, benefits and value of the Global Business Technology Platforms and ultimately the alignment with the overall global TS strategy.
- Provide guidance and support to the Central Global TS Function, Digital BRM's and Supply Chain I&T teams in tailoring I&T Products and solutions to meet regional requirement.
- Monitoring Internal Customer Satisfaction within the region and taking actions to address any concerns or gaps in TS delivery services.

TS Service Delivery:

- Work closely with Programme Directors, the OCIO, Platform, Cyber, TS Service Management and other Infrastructure teams in Global TS to oversee the delivery of TS services within the region, ensuring they meet or exceed agreed-upon service levels, quality standards, and customer satisfaction.
- Oversee TS service performan