Senior Manager-human Resources

**Número de Empleo** 23210657

**Categoría de Empleo** Human Resources

**Ubicación** The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VER EN MAPA

**Horario** Full-Time

**¿Ubicación remota?** N

**¿Reubicación?** N

**Tipo de Posición** Management
**JOB SUMMARY**

Reporting to the Property Director of Human Resources, the Manager of Human Resources Operations leads the Human Resources Operations teams to carry out the daily activities of the Human Resource Office including recruitment, payroll and productivity, talent and performance management. Additionally, this position focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures for the Ritz Carlton Abama.

**CANDIDATE PROFILE**

**Experience**:

- Must have been a department head of HR for minimum of two years.
- Experience in managing bigger operation and handling large team is an advantage.
- Experience in payroll and productivity preferred.
- Strong knowledge of Spanish labour laws
- Strong communication skills (verbal, listening, writing)

**SPECIFIC DUTIES & TECHNICAL EXPERTISE**

The following are specific responsibilities and contributions critical to the successful performance of the position:
Recruitment and Selection:

- Leverages brand endorsed staffing processes and ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked.
- Establishes and maintains contact with external recruitment sources e.g., Government managed job services, local colleges, recruitment agencies and community-based organizations.
- Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties and brands in Marriott International. Ensures the transfer and promotion of associates is tracked and published.
- Oversees the selection/non-selection and offer processes to ensure proper procedures are followed e.g., valid reasons for selection/non-selection are stated on screening cards and applicants receive status notifications in their hotel.
- Ensures background checks and references taken up as per policy are completed and work permits/social security numbers are verified in accordance with Marriott Standard Operating Procedures.
- Identifies local trends and implements an effective hiring process for the unit to secure the right talent for the right job in a quick and efficient manner.

People, Productiviy & Compensation:

- Markets and educates associates on benefits package and uses both as a recruiting tool during the hiring process and a retention tool
- Educates Human Resource team on the various types of benefits available, eligibility requirements and trains team to trouble shoot benefit problems associates may encounter. In addition, provides an overview of associate benefits to the management team enabling them to educate their associates and answer routine questions.
- Manages associate eligibility review process and changes associate's status as necessary; communicates change in status to affected associates.
- Ensures wages are paid in accordance to regionally issued guidelines and local laws e.g., entry level rates paid to new hires, overtime provisions in place and separation pay.
- Ensures fair and equitable administration of pay increases for promotions, salary adjustments or merit increases.
- Ensures performance appraisal processes are in place, reviews are conducted in a timely manner and increases are processed.
- Oversees payroll administration.
- Coordinating productivity workflow for one or multiple departments
- Planning and prioritizing operations to ensure maximum performance, efficiencies and payroll productivity and minimum delay
- Determining manpower needed to cover production demand
- Manages daily payroll flash, absenteeism, sick leaves

Administration:

- Establishes procedure for accessing, reviewing and auditing associate files and ensures compliance with Data Protection legislation.
- Stores and maintains Corporate, Regional and Local Standard Operating Procedures (SOPs, RSOPs and LSOPs)
- Develops and maintains property job specifications/descriptions.
- Maintains Human Resource Management System in accordance with Human Resources Standard Operating Procedures.
- Ensures proper documentation of all progressive disciplinary action is kept in associate file.
- Ensures performance evaluations and merit increase paperwork are maintained in associate files.
- Ensures all regulatory information is posted as required by local law.
- Maintain files to demonstrate Brand Standard Audit compliance (regarding training etc.).

**MANAGEMENT COMPETENCIES**

Leadership:

- Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication - Conveys information and ideas to ot