Business Analyst

Business Analyst - Digital Solutions (Openbank)

Country: Spain

**WHAT YOU WILL BE DOING**

**Business Analyst - Digital Solutions (Openbank)**

We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion process. In 2017, we kicked off our relaunch plans and have been continuously expanding and growing ever since, especially when it comes to technology. We work in a start-up format, using agile methodologies to take our customers' experience to the next level. In 2019, we launched in the Netherlands, Germany and Portugal, recently followed by Argentina, with other countries currently in the pipeline.

Our culture sets us apart from the rest; social and diversity clubs are part of our essence and day-to-day culture.

We are a flexible and fast adapting team currently working remotely most of the time using all kinds of communication tools - we’ve barely noticed the change

**Mission and responsibilities**:
As a Business Analyst, your main responsibility is to support Openbank in improving its business processes and products by identifying areas of inefficiency or opportunities for improvement. You will work with a range of stakeholders, including business users, developers, and management, to gather and analyse requirements, and recommend solutions that align with Openbank's goals and objectives.

The main tasks of this position will be the following:

- Collect and analyse business requirements including current and future condition analysis, data analysis and process mapping.
- Identify gaps, inefficiencies, and opportunities to improve existing operational processes and systems.
- Develop and document functional specs and usage cases to guide development efforts.
- Participate in testing and quality assurance activities including definition of test cases and scenarios, execution of tests and reporting and follow-up of defects.
- Develop and deliver presentations and reports to stakeholders and management, including business cases, requirements documents and status updates.
- Provide guidance and support to development teams throughout the development cycle, including reviewing and approving deliverables.
- Assist with change management activities, including change impact analysis, stakeholder engagement and training development and delivery.
- Participate in project planning activities including estimation and prediction of effort and duration, identification of risks and dependencies, and development of project schedules.

**To be successful in the role you must have**
- Bachelor´s Degree in Business Administration, Computer Science, Information Technology, or Engineering.
- Master’s Degree will be a plus.
- Prior experience with requirements collection and documentation. This involves interviewing stakeholders, conducting workshops, and using techniques such as prototyping and developing use cases.
- Strong understanding of the software development cycle and the different stages of software development.
- Experience working on projects and knowledge of project management methods such as Agile.
- Understand the financial sector, including regulations, products and services offered by banks.
- Knowledge of WordPress / WooCommerce / Magento, Excel, Google Analytics, Jira, Confluence and HTML Language.
- English C1 level or superior will be mandatory.
- German is a plus.

**What do we offer?**
- Joining a dynamic and agile company undergoing international expansion.
- Working in start-up mode with the support of the Santander Group.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaborating on international projects in different countries.
- Excellent work environment, social clubs and frequent events (virtual at present).

Would you like to grow with us? Join our team
- Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. _
- We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. _