Controller Credit

Controller Credit & Collection

Sibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine. We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000 people.
- Location:_

Bilbao HQ Office

Role overview:
The Credit & Collection controller is responsible for minimizing Sibelco’s exposure to credit risk and improving working capital by pro-actively working on reducing customer overdues (B2B environment). In this role you are responsible for countries in the Western European market, and report to the Senior Credit & Collection Manager for Europe.

Your responsibilities will include:
- Making calls to customers to discuss and manage payment status and debt levels and promptly resolve queries which may arise (disputes, complaints)- Communicate regularly and partner with Sales regarding customer accounts, following up any issues in a timely manner together- Creating good interdepartmental relationship with Commercial, Customer Services and Finance colleagues, building understanding of how other functions impact each other on day-to-day activities and collaborating to make improvements where possible- Block and release customer orders or accounts according to the credit & collections guidelines- Review and be able to assess the creditworthiness of new and existing customer- Monitor payment terms and commercial compliance to the Sibelco customer payment term policy- Review the set-up of any risk-mitigating instruments offered to customer (bank guarantee, parent guarantee, etc.)- Set-up and review of customer credit master data- Organize, agree and follow-up of re-payment plans with customers, independently as well as in agreement with your manager- Hand-over and manage any legal reclaim actions, together with our legal department- Recommend monthly provisions for specific doubtful debt to our accounting & controls colleagues- Support and drive credit & collections improvement projects

Inclusive Team Culture:
Sibelco recognises the strength of our diverse global workforce and values difference and inclusion for all. Our rich mix of people bring an exciting exchange of ideas and knowledge to keep us moving forward and innovating new solutions. We seek talent of all backgrounds and abilities and continue to develop our leaders and our culture to help all current and new employees to grow and reach their full potential.

Salary & Benefits: We will gladly discuss these aspects with you at interview stage.

Meet our People:
Recruitment Process:
Sibelco Targets:
We have set clearly defined sustainability priorities and targets, with key environmental and social objectives, which include Health & Safety, Climate & Energy, Community Engagement, Human Rights and Business Ethics.

Please note we have a Global Talent Acquisition Team and we will not therefore be requiring agency services