Internal Business Solution Analyst

hace 5 días

Madrid, España Marlex A tiempo completo

Identify, deliver and manage the Amadeus Order-to-Cash solution components in SAP SD supporting the internal customers' needs while keeping the end to end processes and tools as standard and integrated as possible.

**Responsibilities of the role**:

- Collect and review the detailed business specifications with internal customers and the Product Owners/Solution Definition Managers
- Design and propose to Product Owners, Solution Definition Managers and Solution Architects solutions and alternative ways to manage the requirements based on the standard capabilities of BRIM and S/4 platform, mainly SD module.
- Analyze the detailed impacts on existing processes end-to-end, from User Experience, Mediation, Billing till Data Analytics with the Functional Analysts on SOM, CC and CI, and with the Business Analysts in BST team.
- Analyze the detailed impacts on SD module.
- Define functional requirements for the SD solution part using standard SD capabilities whenever possible
- Validate the detailed outcomes of the SD solution after the change with Product Owners, Solution Definition Managers, peer Business Analysts to ensure the integration of SD changes in the end-to-end process integration.
- Validate the detailed outcomes of the SD solution after the change with internal customers to ensure that the proposed solution meets their expectations.
- Validate technical requirement from TPDS.
- Support TPDS development team during the software implementation.
- Implement and test solution customization/configuration in SD module
- Execute end to end functional /regression/performance tests across BRIM and S/4 components including own customization and software developments from TPDS.
- Coordinate user acceptance tests with internal customers and Operations team.
- Produce user documentation and educational materials to facilitate user understanding and adoption (internal customers and Operations).
- Deliver the agreed solution on-time, within budget and according to specifications.
- Propose enhancements to avoid failure and improve performance based on Operations improvement items.
- Review and validate the integration of the fix proposal from the support team into the end-to-end process and consistency of the Billing Automation processes in SD.
- University degree in Business or Scientific studies, or equivalent work experience
- 3-5 years in a Business Analyst/Functional Analyst role on SAP SD
- Knowledge in internal IT processes and general IT concepts
- Expert in SAP SD capabilities, components’ integration end-to-end till the document distribution.
- Knowledge in SAP BRIM is a plus.
- Good knowledge in ways to automate recurrent users’ activities without needing to develop automation in SAP SD (Robotic Process Automation with UiPath) is a plus.
- Good knowledge in data analysis in standard tools (Excel Macros, VBA, Python) to support our analysis and measurements is a plus
- Knowledge in Dell Boomi process design and scripting is a plus
- Ability to write the documentation that describes what the customer expects of an engineering system.
- Ability to test new functionalities (CR implementation validation) or fixes (PTR fix validation)
- Knowledgeable in DMAIC methodology is a plus
- ITIL Foundation certification (v3 minimum) is a plus

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