Partnership Success Manager

Are you passionate about a career in the marketing or sports industry? Do you want to work with the biggest brands and clubs in European football? Do you want to be part of a multicultural and fast-growing company? If so, AIM Sport is the place to be

We are assembling a select, tight-knit group of individuals to join our company as a **Partnership Success Manager**, the first point of contact for our prestigious partners in the DACH region.

**Who are we?**

AIM Sport is at the forefront of the sports marketing industry. Through our activities in this field, we currently work in over 400 football stadiums and arenas across the globe, providing fresh and innovative solutions to our fast-growing list of blue-chip clients. This elite portfolio includes the world’s biggest football clubs and commercial partners**:UEFA, Real Madrid CF, Paris Saint-Germain, Inter & AC Milan, Chelsea FC, Adidas, Audi, Heineken, Mastercard, Sony** and many more. We actively shape the digital revolution in sports marketing to drive the expansion and growth of our business as one of the top sports tech companies.

**What will you be doing?**
- ** Oversee Day-to-Day Brand Management**: Spearhead the operational management of assigned brands, with a specific emphasis on executing brand activations during football matchdays.
- ** Client Relationship Management**: Foster and maintain strong relationships with clients in the DACH region, ensuring high levels of satisfaction and engagement.
- ** Client Liaison**: Serve as the primary point of contact for German and English-speaking brand clients, providing timely and effective communication.
- ** Business Development**: Identify opportunities for growth and upselling potential within existing client accounts, driving revenue expansion and strategic partnerships.
- ** Digital Signage Project Leadership**: Act as the key liaison between clients, sporting clubs, and the AIM Sport design studio, ensuring successful project execution and stakeholder satisfaction.
- ** Market Insights and Presentations**: Develop and present comprehensive case studies and market trend analyses to clients, both in-person and virtually, to inform strategic decision-making and enhance client relationships.

**What drives the people to work at AIM Sport?**

Joining our team means having the chance to leave your mark and the power to drive change. We're pioneering unprecedented initiatives, granting clubs and commercial partners access to one of the most visible, valuable football sponsorship rights. Leveraging cutting-edge technology, we're reshaping the sports landscape and revolutionizing the industry — and we're not slowing down.
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Key Requirements**:

- ** Language Skills**: Native German speaker with excellent English communication skills. Proficiency in additional languages is a significant advantage.
- ** Digital Savviness**: Strong familiarity with digital tools and technologies.
- ** Customer Success Experience**: Proven ability to provide strategic oversight and guidance in managing client relationships and ensuring customer satisfaction.
- ** Client Communication**: Experience in communicating effectively with top-tier clients, with the ability to think critically and respond quickly.
- ** Work Style**: Highly organized with a strong work ethic, capable of thriving in a fast-paced environment that demands teamwork, flexibility, and adaptability.
- ** Project Management Skills**: Process-oriented self-starter with the ability to track projects, manage tight deadlines, and adjust priorities as needed.
- ** Interpersonal Skills**: Strong interpersonal and communication skills, with a talent for building and maintaining relationships.
- ** Work Approach**: Detail-oriented and process-oriented, with the ability to manage multiple projects simultaneously.
- ** Personal Qualities**: High energy, focused on goals, resourceful, and successful in independent work settings.
- ** Interest in Sports and Sponsorships**: Enthusiasm and passion for sports, entertainment, advertising, and a strong interest in learning more about sponsorships in football.

**Responsibilities**:

- Develop and maintain strong relationships with clients to ensure high levels of satisfaction and retention.
- Provide strategic guidance and support to clients to maximize their experience with our services.
- Collaborate with internal teams to resolve client issues and improve overall customer success.
- Identify opportunities for growth and upselling within existing client accounts.
- Assist in the development and implementation of customer success strategies.